Solved

Outlook 2010 auto-complete not working at all

Posted on 2015-02-18
3
75 Views
Last Modified: 2015-02-24
Environment is Exchange 2010, clients are all non-caching.

I have a single user that gets nothing when typing a name in To: or CC:, etc. I've tested the user's mailbox on a test workstation and got the same result, which makes sense since auto-complete is now part of the user's mailbox, and no longer in a local cache.

How do I go about fixing this?

Thank you.
0
Comment
Question by:CUSD200
  • 2
3 Comments
 
LVL 13

Expert Comment

by:akb
ID: 40617436
Microsoft has a FixIt which may resolve this problem for you. see the following link:
http://support.microsoft.com/kb/2682333
0
 

Accepted Solution

by:
CUSD200 earned 0 total points
ID: 40619462
Thanks for the suggestion, but that FixIt implies the cache file is stored locally, which it no longer is. See this thread:

http://community.spiceworks.com/how_to/57919-easy-way-to-re-populate-outlook-2010-autocomplete

I could not find a way to fix the cache, so I ended up clearing it, after which it worked properly. It was, of course, empty, but was working properly.
0
 

Author Closing Comment

by:CUSD200
ID: 40627745
Clearing the cache fixed the issue. I would love to know if there is a way to actually "fix" a corrupted auto-complete cace, now that it is part of the user's mailbox.
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Explore the encryption capabilities built into Google Apps and how these features can help you meet privacy policy and regulatory compliance, but are not a full solution. Understand and compare the most popular email encryption services for Google A…
It’s a strangely common occurrence that when you send someone their login details for a system, they can’t get in. This article will help you understand why it happens, and what you can do about it.
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …
In this Experts Exchange video Micro Tutorial, I'm going to show how small business owners who use Google Apps can save money by setting up what is called a catch-all email address in their Gmail accounts. By using the catch-all feature, small busin…

831 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question