Solved

How to search shared contacts in Outlook 2010, connected to Office 365.

Posted on 2015-02-18
4
257 Views
Last Modified: 2015-02-23
We have a group that is using Outlook 2010, and is enrolled in the Office 365 service for their eMail. Before we went to Office 365, and used a local Exchange server, they commonly shared each others' contacts, and were able to search them from within Outlook as if they were their own. They all had, and still have, Publishing Editor rights to each others' Contacts. However, since being in Office 365, searching in a Shared Contacts has not worked. The Users get an error that states "operation failed, an object could not be found", even when the tested contact is right in front of you in Outlook.  Is it possible to search Shared Contacts in Outlook 2010 that is connected to Office 365?

Thanks in advance.
0
Comment
Question by:HELFIT
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 41

Expert Comment

by:Vasil Michev (MVP)
ID: 40617158
Have you tried reapplying the permissions? You can just switch to using a PF Contacts folder I guess: https://www.cogmotive.com/blog/office-365-tips/create-a-company-shared-contacts-folder-in-office-365
0
 

Author Comment

by:HELFIT
ID: 40617241
Thank you, but we are hoping to let them keep their contacts as-is, but re-enable their ability to search. Bottom-line, we need to know if searching Shared Contacts is possible with Office 365/Outlook 2010, at all.
0
 

Accepted Solution

by:
HELFIT earned 0 total points
ID: 40617407
I took your idea, but went a different way. On User 1's account I set the top-tier of their mailbox with Reviewer permission for User 2. I doule-checked that this did not include Inbox/Etc, but that this was only on the Mailbox level. Then I went to contacts and double-checked that User 2 did have Publishing Editor permissions for User 1's Contacts - they did. I went to User 2 and made User 1's account visible in Outlook. At this point, User 1's Contacts now showed-up in User 2's own-contacts area, rather than Shared. Since everything in a User's actual account is searchable, this re-solved the issue.
0
 

Author Closing Comment

by:HELFIT
ID: 40625356
I kept working on it while waiting for an answer, and this re-solved the issue. Shared the solution in case it would help others.
0

Featured Post

NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
As cyber crime continues to grow in both numbers and sophistication, a troubling trend of optimization has emerged over the last year.
In this video I am going to show you how to back up and restore Office 365 mailboxes using CodeTwo Backup for Office 365. Learn more about the tool used in this video here: http://www.codetwo.com/backup-for-office-365/ (http://www.codetwo.com/ba…
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question