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iOS Devices will not delete eMail, get "object cannot be moved" error.

Posted on 2015-02-18
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Last Modified: 2015-07-28
We use Office 365 for our eMail service, and we have increasingly been having problems with iOS devices (iOS8) not being able to delete mail. Users get an error that states "the object cannot be moved". Even if they manage to get it "deleted", it comes back the next time they close/open the Mail-app. In Outlook, it's deleted, so it appears that something isn't syncing correctly. If a User deletes everything in their deleted items, in Outlook, the iOS device will sync correctly and start working again. However, most Users don't like to do this. Any thoughts would be appreciated.
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Question by:HELFIT
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regmigrant earned 2000 total points
ID: 40897225
I've seen this where we receive mail from lotus notes and in our case it was limited to updated calendar invites.

Our 'solution' was to hold shift whilst deleting so the item bypasses 'deleted' folder which might be a little more palatable to your users (if it works)
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