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SHIM execution failed - mirage base layer

Posted on 2015-02-18
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Last Modified: 2015-02-20
We have a Vmware horizons mirage deployment, and I am trying to capture a new base layer from a laptop that has the mirage client. However it seems to be failing. The client will go to a screen for a second that says "initializing upload" then after 10 seconds goes to idle.

Looking through the logs it looks like something to do with "SHIM_EXECUTION_FAILED"

Here are some of the logs:

2015-02-18 14:18:00,743 [  8] INFO  Wanova.Desktop.Service.SteadyState Cancel -- previous state UploadChanges_Initializing
2015-02-18 14:18:00,743 [  8] DEBUG Wanova.Desktop.Service.SteadyState Calling CancelTransfer on progress token Wanova.Desktop.Service.ManualProgressToken
2015-02-18 14:18:00,743 [  8] INFO  Wanova.Desktop.Service.Throttler Enable called.
2015-02-18 14:18:00,743 [  8] INFO  Wanova.Desktop.Service.Throttler ThrottlingMode configuration value: OnUserActivity
2015-02-18 14:18:00,743 [  8] INFO  Wanova.Desktop.Service.Throttler Setting process priority to BelowNormal
2015-02-18 14:18:00,743 [  8] INFO  Wanova.Desktop.Common.QuitEvent SetQuitEvent
2015-02-18 14:18:00,744 [  8] DEBUG Wanova.Desktop.Common.UtilityWrapper Could not delete a non-existing path \??\C:\Wanova Volume Information\Ephemeral. Error: 5 status: 0xC0000034
2015-02-18 14:18:00,744 [  8] DEBUG Wanova.Desktop.Service.SignatureMap File count hit rate: 0.00%
2015-02-18 14:18:00,744 [  8] DEBUG Wanova.Desktop.Service.SignatureMap File size hit rate: 0.00% (0 MBs saved)
2015-02-18 14:18:00,744 [  8] DEBUG Wanova.Net.Signatures.FileInfoCache Cleaning signature cache for FileSystemId <9001>
2015-02-18 14:18:00,744 [  8] DEBUG Wanova.Net.Signatures.FileInfoCache Cache was reset for FileSystemId <9001>
2015-02-18 14:18:00,744 [  8] DEBUG Wanova.Desktop.Service.VssWrapper No shadow master to release, returning.
2015-02-18 14:18:00,744 [  8] INFO  Wanova.Desktop.Service.SteadyState ChangeState Idle
2015-02-18 14:18:00,744 [  8] INFO  Wanova.Desktop.Service.LogBook Reporting event:  major [SHIM_EXECUTION_FAILED - Shim execution failed to complete],  minor [NONE - ], message Wanova.Desktop.Shims.MigrationPrepShim.OnPrepareUpload (Utility Exception 341, Last error: 0x00000002)
2015-02-18 14:18:00,744 [  8] DEBUG Wanova.Agent.Agent Received ReportEvent: type=Clients, severity=Warning, short_desc=58, long_desc=999, timeOffset=00:00:00
2015-02-18 14:18:00,744 [  8] WARN  DesktopEventLogger Shim execution failed to complete
Wanova.Desktop.Shims.MigrationPrepShim.OnPrepareUpload (Utility Exception 341, Last error: 0x00000002)
2015-02-18 14:18:00,745 [  8] INFO  Wanova.Desktop.Service.DesktopService Setting timer for OnTimerReconnect in 180000 ms

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I've tried searching, but there doesn't seem to be to much that I've seen on this one.

Any suggestions?

I'm trying to capture this base image from a HP Zbook - Windows 7 Professional 64bit
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Question by:themightydude
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