A client has a Windows XP machine badly infected, by ransomeware, almost all files encrypted. However he has a (4 month old) backup he did onto external hard drive using Windows Backup.
We've bought a new Win 7 PC and I am attempting to restore the data from that backup. In Win 7 Windows Restore it cannot "see" the .bkf file on the external drive.
I'm a bit stymied. Any ideas if how I can access the data on the .bkf file?