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devolo dlan 500 setup

Posted on 2015-02-18
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Last Modified: 2016-11-23
I have BT as service provider and their hub. I have attached to that an Apple airport/time machine. I have just bought devolo dlan 500 wifi. It has an adaptor which is plugged into electricity socket and a cable from the BT Hub into the adaptor. I have set up the 2 wifi adaptors exactly as the instructions and can get a wifi signal from them but not a connection to the internet. The 2 green lights on both the wifi adaptors are a steady green colour, but the single green light on the power adaptor (with the lan cable plugged into it)  is constantly flashing although not at a constant rate.

I am trying to connect using Iphone, a Macbook pro as well as a Dell laptop. None works.
any idea where I am going wrong please
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Question by:gfkw47
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Expert Comment

by:Craig Beck
ID: 40617790
Can you connect to the internet via the adaptor which is connected to the HomeHub?

Can you log in to the HomeHub and show us what's connected?

http://192.168.1.254/index.cgi?active_page=9131

Just show the top-level of the hierarchy (not the devices underneath).
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gfkw47 earned 0 total points
ID: 40621593
Hi,
Please can I close this now. I have spoken to manufacturers who tell me the unit is faulty!
Thanks anyway.
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Author Closing Comment

by:gfkw47
ID: 40641347
Faulty product diagnosed by manufacturer.
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