Solved

Why are the Citrix apps not showing?

Posted on 2015-02-18
1
71 Views
Last Modified: 2016-01-29
When user opens a Word document using Citrix Receiver on a Windows 8.1 laptop and then she clicks back to go the Citrix Main Menu, she cannot get back to the Word document nor does the "Word" icon show on the Task Bar.  Is this because Citrix is running in a Windows 8 "Metro" app?

If that is the case, not sure how that happened because it should just be running the standard Citrix Receiver from the Desktop view.  So that when she logs into Citrix and from the main menu of Citrix, if she opens a Word document (or Outlook), those icons should show on the Task Bar.  She states it is not.

If I have her right click and go into Properties for the Taskbar and check "Show Windows Store apps on the taskbar", will that solve the problem?
0
Comment
Question by:Blakie32
1 Comment
 

Accepted Solution

by:
Blakie32 earned 0 total points
ID: 40625077
I think I may have solved the problem:  the user installed the Citrix app from the AppsStore which runs in Metro App because the Default Program for Citrix Receiver was set for the Citrix Receiver BUT the one from the AppsStore.  I was able to change the default to the actual Windows Citrix Connection Manager and now any application launched runs correctly and shows on the TaskBar.

Thank you for your attention and this question can now be closed.
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

I annotated my article on ransomware somewhat extensively, but I keep adding new references and wanted to put a link to the reference library.  Despite all the reference tools I have on hand, it was not easy to find a way to do this easily. I finall…
Storage devices are generally used to save the data or sometime transfer the data from one computer system to another system. However, sometimes user accidentally erased their important data from the Storage devices. Users have to know how data reco…
Using Adobe Premiere Pro, the viewer will learn how to set up a sequence with proper settings, importing pictures, rendering, and exporting the finished product.
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now