Solved

Forcing Proxy settings to not revert

Posted on 2015-02-19
3
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Last Modified: 2016-06-04
Hi guys,

Having a real problem with fixing an issue.

The situation is, that every time the user closes and reopens outlook, it prompts for credentials.
I have so far done the following;

Removed credentials from vault,
Gone onto mail, email accounts, change and then more settings, and made sure the "always prompt for log on credentials" box isn't ticked,
Removed and re added the profile,
Reset the password,
Changed proxy settings from NTLM authentication to basic.

When I changed the proxy settings as above it worked and I would re open and close outlook and it wouldn't prompt for a password,. However when the user logged off and came back to his computer this morning, those settings had reverted back..

Please advise,
Regards,
0
Comment
Question by:YellowbusTeam
3 Comments
 
LVL 2

Accepted Solution

by:
Ralf Lengers earned 500 total points
ID: 40618447
Hello.

Which Version of Outlook do you use?

Possible solution:
- switch off the UAC
- Apply the correct settings
- relogon
- check functionality
- switch UAC on again.

Regards,
Ralf
0
 

Author Comment

by:YellowbusTeam
ID: 40620721
Hi Ralf,

Thanks for getting back to me,
The issue is now fixed.. I hope

Regards,
0

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