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After copying pictures to new PC none of them will open

User PC crashed, yet I was able to pull data off of drive before reimaging drive. All data and pictures copied back to user's drive and everything but his pictures are fine. It states Windows Photo viewer can't open them but Photo viewer can open other jpegs copied over for testing. All jpeg files have size attributes, etc. I notice that when I try to re-associate the file type to say Paint/SnagIt/Infraview that the selection for 'Always use this program for this type is greyed out and cannot be changed. However when I change it to these programs it still won't open. I'm not buying that 20 GB of pics are corrupt while 30GB of data is fine, as well as jpegs that were in other locations are fine, yet if they've suffered corruption is there a way to repair them.

Joe Winograd

I recommend getting his permission to upload one of the files here so we can take a look at it. Be sure it is innocuous, preferably a photo containing no people or personally identifiable objects. Regards, Joe

Phillip Burton

I'm curious if that is true. Have you tried cataloging them using program that can extract the document properties such as Filecats Metadata.

One of the first things I would investigate is - can Windows Explorer see photograph metadata? If so, they may not be "damaged" as it first sounds.

Alternatively, try another viewer such as Irfanview. Maybe it's the viewer's fault.

Phillip Burton

Alternatively, of course, right-hand click on the file and go to Properties - Details, and see if there is substantial metadata there.

Mark Owens

ASKER

Here Joe take a look. @phillip, I've tried Infraview and still no go. As far as metadata, I have in a working jpeg image ID information, yet that is not there is any of the ones that are failing.
010.JPG
DSCN0124.JPG

flubbster

I could not open either of these. Have you tried opening any of the pics from the original drive. To clarify, connect the original hard drive as an external drive, navigate to the pics folder and try to open them. If it opens, then the copy was corrupt. If it does not, then they are corrupt.

Mark Owens

ASKER

By corrupt you mean unable to repair? The original drive has been re-imaged.

flubbster

The properties of the photo show no resolution or bit-depth information. I tried opening it with 4 different viewers and with Paint Shop Pro. PSP displays an error message:

The specified file can not be identified as a supported type.

I am investigating any repair options.

ASKER CERTIFIED SOLUTION

flubbster

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SOLUTION

Joe Winograd

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Mark Owens

ASKER

Well thanks for the efforts. How do I award points here???

flubbster

Yeah... I basically said the same thing. Don't think anything can be done.

flubbster

You can award the points as you see fit. You can award all points to one person or split them among 2 or more as you like.

Phillip Burton

Have a look at this article - the 5th program may be worth a try. https://www.raymond.cc/blog/repair-and-fix-corrupted-images/

Joe Winograd

Well, we didn't actually solve your problem, but sometimes the right "answer" is that there's no solution. This EE support article discusses it:
http://support.experts-exchange.com/customer/portal/articles/755964

So you could give points to the folks who tried to help, or not — the decision is yours. No matter what you decide, I was happy to (try to) help. Regards, Joe

Update: Our messages crossed. I see that you awarded points — thanks for that!