Email not getting to workstation from 1 address but is getting to others
Posted on 2015-02-19
We are running a 2011 SBS Server at a law firm. We get notices from the court system regarding filings, case updates, court dates, etc.
The court system sends out these notices to both the responsible attorney and his/her secretary.
The secretary gets the notice, but the attorney doesn't. They (the court) says that the messages are being queued on their server for the attorney. They sent me a log with the following on it:
Feb 17 11:46:35 OlisSMTP postfix/smtp:E7A8EAD15: to=<emailaddress>, relay=mail.servername.com[I.P. Address here]:25, delay=7.2, delays=0.04/0/0.07/7.1, dns=2.6.0, status=sent (250 2.6.0 <email@example.com> [InternalID=3310] Queued mail for delivery)
The IP address above is our IP. The email address above is the correct email.
This has been happening for about 2 weeks for this 1 attorney. The other attorneys and their secretarys get their notices fine. HIS secretary gets the notice. Something must be happening at HIS mailbox/worksation.