Hello. Have a Windows 8.1 computer that won't boot. All attempts to getting it to run have failed. ChKDSK shows a bunch of bad sectors. So we pulled the drive in an attempt to salvage his files. Plugged it into a second Windows 8.1 device via an USB bridge and we can see the drive in disk management and have been able to mount the drive via mountvol but can't access the drive. Any ideas? Thanks!