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Test the disk using the manufacturer's diagnostic tool. If it fails replace the disk with a new one. While some of those tools work via USB, it is better to connect it as a 2nd disk internally to a PC.
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Test the disk using the manufacturer's diagnostic tool. If it fails replace the disk with a new one. While some of those tools work via USB, it is better to connect it as a 2nd disk internally to a PC.

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Thanks, Rindi!<br />
We really don't care about the disk. It may be OK, but right now what we'd like to do is pull off any of his information that is still on the disk. And then we'll do the check on the disk.
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Thanks, Rindi!
We really don't care about the disk. It may be OK, but right now what we'd like to do is pull off any of his information that is still on the disk. And then we'll do the check on the disk.

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What for? That's what your backups are there for!
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What for? That's what your backups are there for!

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Ahhh, he never backed up his information to the network. My guess is he'll do that from now on.
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Ahhh, he never backed up his information to the network. My guess is he'll do that from now on.

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i would connect the disk to a sata cable - not over the usb (it does not handle errors very well)<br />
for the rest - use rindi's guidance - very good
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i would connect the disk to a sata cable - not over the usb (it does not handle errors very well)
for the rest - use rindi's guidance - very good

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Thanks folks! This has been the first EUFI drive I've had to pull from a computer. Thought it required some additional tweaking to mount onto my Windows 7 computer to view files. Borrowed another computer (Windows 8.1), pulled that hard drive, and yes, there was the data. The drive in question is toast. Thanks all, for your comments
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Thanks folks! This has been the first EUFI drive I've had to pull from a computer. Thought it required some additional tweaking to mount onto my Windows 7 computer to view files. Borrowed another computer (Windows 8.1), pulled that hard drive, and yes, there was the data. The drive in question is toast. Thanks all, for your comments

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it looks like i gave a good advice then?<br />
so don' tforget to close this properly !
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it looks like i gave a good advice then?
so don' tforget to close this properly !

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i thought i suggested to take the drive out, and connect it to sata? &nbsp;or am i wrong here?
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i thought i suggested to take the drive out, and connect it to sata?  or am i wrong here?

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That's what I had suggested in my first comment.
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That's what I had suggested in my first comment.

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sorry rindi - i overlooked the last part of that post
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sorry rindi - i overlooked the last part of that post

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Hello. Have a Windows 8.1 computer that won't boot. All attempts to getting it to run have failed. ChKDSK shows a bunch of bad sectors. So we pulled the drive in an attempt to salvage his files. Plugged it into a second Windows 8.1 device via an USB bridge and we can see the drive in disk management and have been able to mount the drive via mountvol but can't access the drive. Any ideas? Thanks!
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Hello. Have a Windows 8.1 computer that won't boot. All attempts to getting it to run have failed. ChKDSK shows a bunch of bad sectors. So we pulled the drive in an attempt to salvage his files. Plugged it into a second Windows 8.1 device via an USB bridge and we can see the drive in disk management and have been able to mount the drive via mountvol but can't access the drive. Any ideas? Thanks!

Mounting efi volumes via usb bridge

Windows 8 is a personal computer operating system developed by Microsoft as part of the Windows NT family of operating systems, with an emphasis on improving its user experience on tablets. In particular, these changes included a touch-optimized Windows shell based on Microsoft's "Metro" design language, the Start screen, a new platform for developing apps with an emphasis on touchscreen input, integration with online services, support for USB 3.0, Advanced Format hard drives, near field communications, and cloud computing. Additional security features were introduced, such as built-in antivirus software, integration with Microsoft SmartScreen phishing filtering service and support for UEFI Secure Boot on supported devices with UEFI firmware.

Windows 8

Storage devices include any device used for storing and retrieving digital information. Hard disk drives (HDDs) use one or more rigid ("hard") rapidly rotating disks (platters) coated with magnetic material. Data is accessed in a random-access manner, meaning that individual blocks of data can be stored or retrieved in any order and not only sequentially. The primary competing technology for secondary storage is flash memory in the form of solid-state drives (SSDs), but HDDs remain the dominant medium for secondary storage due to advantages in price per bit and per-device recording capacity. CD-RW (Compact Disc-ReWritable) is a digital optical disc storage format that allows information to be stored outside the mechanical HDD.

Storage Hardware

This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.