Need to find an easy solution to receiving and responding to shift swap requests. Requests do not need to be authorised just received and acknowledged once actioned.
Was considering using google drive as have used successful on a project in the past and liked the simplicity of the form layout and use. However, this is a little more complicated as need the requester to indicate which two shifts are being swapped and who they are swapping with. Then I need to be able to respond once actioned with that request being marked as done on google drive? The user input on the part of the requester has to be very minimal - currently requests are being submitted to an individual via email which everyone is familiar with so the other option was to continue using email but have the requests submitted to a generic email account - possibly with an email template? Have Office 2010 on majority of machines.
Any advice/recommendations on the above or any other options would be appreciated.