Solved

Unable to install KB2592687 manually - install Failed

Posted on 2015-02-19
3
227 Views
Last Modified: 2015-04-14
OS = Win7 Proffesional  x86
Unable to install KB2592687 - install Failed
Error details - Code 80070BC9

Have stopped windows update service
renamed softwaredistribution folder
started windows update service

re-installed  > no joy
even when trying to use windows update service (Check for Updates)  just states that pc need to restart when we click Check for  updates
0
Comment
Question by:JakesC
3 Comments
 
LVL 19

Expert Comment

by:*** Hopeleonie ***
ID: 40619936
Can you downoad and install KB2592687 manually from?
http://www.microsoft.com/en-us/download/details.aspx?id=35393

If not:

Step 1

First download and run the Windows Update troubleshooter:

http://go.microsoft.com/?linkid=9830262


Step 2

Please rename all these logs to

%windir%\Windowsupdate.log
%windir%\logs\cbs\cbs.log
%windir%\logs\cbs\CheckSUR.log
%windir%\logs\cbs\CheckSUR.persist.log

_old if you have them.


Step 3

Now please run the System File Checker tool.

More infos here:
http://support.microsoft.com/kb/929833/

Will the scan find errors?

Step 4

Now download and run the System Update Readiness Tool:

http://support.microsoft.com/kb/947821

Step 5

Now upload

%windir%\Windowsupdate.log
%windir%\logs\cbs\cbs.log
%windir%\logs\cbs\CheckSUR.log
%windir%\logs\cbs\CheckSUR.persist.log

for us.
0
 
LVL 34

Accepted Solution

by:
Seth Simmons earned 500 total points
ID: 40620375
do you have the prerequisite 2574819 installed as stated in the kb article?
0
 

Author Closing Comment

by:JakesC
ID: 40723270
Had to install Pre Req and worked
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Our Group Policy work started with Small Business Server in 2000. Microsoft gave us an excellent OU and GPO model in subsequent SBS editions that utilized WMI filters, OU linking, and VBS scripts. These are some of experiences plus our spending a lo…
NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
As developers, we are not limited to the functions provided by the VBA language. In addition, we can call the functions that are part of the Windows operating system. These functions are part of the Windows API (Application Programming Interface). U…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question