Callmanager after-hours call routing
Posted on 2015-02-19
Using Cisco Unified Communications Manager v9.2
I have an internal extension setup, (we'll call it 6789) for support calls.
During the daytime hours, I want the phone to ring as normal.
After hours, I want the extension to be forwarded to a single external number e.g. 308-555-1212 (only that number)
What is the best methodology to make this happen? I know I can manually forward/un-forward each day, but that is a pain. We don't have mobility enabled in the Enterprise. Seems like there should be a simple solution...