?
Solved

HP TouchSmart tx2 Laptop/Tablet with no video

Posted on 2015-02-20
5
Medium Priority
?
194 Views
Last Modified: 2015-03-04
I’m working on an HP TouchSmart tx2 for a good friend. He hadn’t used it for a while and just started a small project where he could use it. It had been running fine and just stopped booting.

When I turn it on, it appears to power up, but I never hear a beep. There is no video and I even plugged an external monitor in but no video was displayed. I retested the boot process after reseating the memory, removing the hard drive and Cmos battery.

The LED’s on the keyboard and power LED light up and the DVD drive LED light up. You can hear the fan running as if it’s booing up, but there is no other evidence of it booting into windows. I’ve found a few videos on Youtube that say the motherboard needs to be removed, apply heat to the GPU and reassemble. I really don’t want to tear everything out of the case to that level.

P/N NV175UA#ABA, Model# TX2-1275dx

I know it’s not a current model, I’m just trying to revive it for a friend. Your suggestions are appreciated.
0
Comment
Question by:Tony Giangreco
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 36

Accepted Solution

by:
Kimputer earned 1000 total points
ID: 40621038
Sometimes, an hour in the sun also helps. Some use a hair blower. There are risks involved, but as it's dead already (and repair by HP or anyone else is out of the question, not only because of old parts, but also because of costs involved), you could give it a try. However, even after "fixing" it, you should know it's a very temporary solution and the dead machine can be back any minute, even second. Use only as a entertainment device, never putting things on it you need for safekeeping (pictures and stuff), unless it's a copy.
0
 
LVL 92

Assisted Solution

by:nobus
nobus earned 1000 total points
ID: 40622703
if it's the gpu - the only thing to do is have it reflowed  by a shop, or do it yourself
i did this on a couple of HP DV 7500 laptops with good results
if you want more info - just ask
0
 
LVL 25

Author Comment

by:Tony Giangreco
ID: 40625529
Hi Nobus,

Did the problem come back after reflowing the GPU? If so, how long did it work?

The last time I took a laptop completely apart, I had problems assembling it again.  I guess there isn't anything to lose on this one. It's already dead.  

Thanks for the info.
0
 
LVL 36

Expert Comment

by:Kimputer
ID: 40625558
Assuming you don't have a professional reflow oven, you have to let someone do it, and that has a price tag. Therefore, is that price (still unknown, I don't have estimates either) worth it?
0
 
LVL 25

Author Closing Comment

by:Tony Giangreco
ID: 40644331
Thanks, I'll try reflowing the chip.
0

Featured Post

Simple, centralized multimedia control

Watch and learn to see how ATEN provided an easy and effective way for three jointly-owned pubs to control the 60 televisions located across their three venues utilizing the ATEN Control System, Modular Matrix Switch and HDBaseT extenders.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Compliance and data security require steps be taken to prevent unauthorized users from copying data.  Here's one method to prevent data theft via USB drives (and writable optical media).
In the absence of a fully-fledged GPO Management product like AGPM, the script in this article will provide you with a simple way to watch the domain (or a select OU) for GPOs changes and automatically take backups when policies are added, removed o…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question