Solved

HP TouchSmart tx2 Laptop/Tablet with no video

Posted on 2015-02-20
5
169 Views
Last Modified: 2015-03-04
I’m working on an HP TouchSmart tx2 for a good friend. He hadn’t used it for a while and just started a small project where he could use it. It had been running fine and just stopped booting.

When I turn it on, it appears to power up, but I never hear a beep. There is no video and I even plugged an external monitor in but no video was displayed. I retested the boot process after reseating the memory, removing the hard drive and Cmos battery.

The LED’s on the keyboard and power LED light up and the DVD drive LED light up. You can hear the fan running as if it’s booing up, but there is no other evidence of it booting into windows. I’ve found a few videos on Youtube that say the motherboard needs to be removed, apply heat to the GPU and reassemble. I really don’t want to tear everything out of the case to that level.

P/N NV175UA#ABA, Model# TX2-1275dx

I know it’s not a current model, I’m just trying to revive it for a friend. Your suggestions are appreciated.
0
Comment
Question by:Tony Giangreco
  • 2
  • 2
5 Comments
 
LVL 35

Accepted Solution

by:
Kimputer earned 250 total points
ID: 40621038
Sometimes, an hour in the sun also helps. Some use a hair blower. There are risks involved, but as it's dead already (and repair by HP or anyone else is out of the question, not only because of old parts, but also because of costs involved), you could give it a try. However, even after "fixing" it, you should know it's a very temporary solution and the dead machine can be back any minute, even second. Use only as a entertainment device, never putting things on it you need for safekeeping (pictures and stuff), unless it's a copy.
0
 
LVL 91

Assisted Solution

by:nobus
nobus earned 250 total points
ID: 40622703
if it's the gpu - the only thing to do is have it reflowed  by a shop, or do it yourself
i did this on a couple of HP DV 7500 laptops with good results
if you want more info - just ask
0
 
LVL 25

Author Comment

by:Tony Giangreco
ID: 40625529
Hi Nobus,

Did the problem come back after reflowing the GPU? If so, how long did it work?

The last time I took a laptop completely apart, I had problems assembling it again.  I guess there isn't anything to lose on this one. It's already dead.  

Thanks for the info.
0
 
LVL 35

Expert Comment

by:Kimputer
ID: 40625558
Assuming you don't have a professional reflow oven, you have to let someone do it, and that has a price tag. Therefore, is that price (still unknown, I don't have estimates either) worth it?
0
 
LVL 25

Author Closing Comment

by:Tony Giangreco
ID: 40644331
Thanks, I'll try reflowing the chip.
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

A Bare Metal Image backup allows for the restore of an entire system to a similar or dissimilar hardware. They are highly useful for migrations and disaster recovery. Bare Metal Image backups support Full and Incremental backups. Differential backup…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now