We are using Microsoft Outlook 2010 and Exchange 2010.
The problem is that one user 'frequently' cannot see other attendees in a meeting he has been invited to when he opens schedule assistant. In the example below, a meeting of in house and external attendees is created. The in-house attendees include user 1 (who has the problem) and user 2. As you can see, when user 2 goes into the meeting in his calendar, and then clicks schedule assistant, he can see everyone else who has been invited.
However, when user 1 does the same thing, for the same meeting, he only sees the organizer?
User 1 CAN see the attendees when he is the organizer.
Sometimes User 1 CAN see the attendees even when not the organizer, but most of the time only sees the organizer as in the screenshot example.
User 1 is the CEO of the company, so need to figure this out ASAP!!!!
We have tried moving User1 to a different exchange mailbox, did not help.
User here can access Outlook either locally, on their laptop, or they can open a Citrix connection and open Outlook on a Citrix farm. This happens to this user in either place.
(If relevant, in the screenshot of user2's view, User 1 is the name that begins with the 'K' while User 2 is the name that begins with the 'M'.)