Solved

Remote Desktop to a windows 7 machine in a sbs 2011 domain

Posted on 2015-02-20
5
140 Views
Last Modified: 2015-02-24
I have recently taken over a client and have inherited an issue i don't seem to be able to resolve.

I am unable to remote desktop into a windows 7 machine from the server using the main domain admin account.

i have checked permissions on the server and local machine and both say i can remote desktop in.

I have successfully connected using the local account of the machine (hopefully ruling out any firewall issues) Yet when i try and log in using the Domain admin account i get the following message. "the log in attempt failed"

i can connect to all other machines in the network expect these two new machines and cannot for the life of me see why.

can log on locally to these machines using the domain account and can confirm i have local admin rights to the machine.

sorry if i have been vague but if you need any more information let me know.
0
Comment
Question by:drwltd
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 1

Expert Comment

by:easyworks
ID: 40621662
If the domain admin account you are logging in with is not a network administrator from the SBS console itself you will have to open the sbs console up > click the network tab > right click computer you want to remote to > view computer properties > click user access > click user > change access level: to local administrator > click ok. You should be able to login now.
0
 
LVL 1

Accepted Solution

by:
easyworks earned 500 total points
ID: 40621667
I guess if you want to you could also go to the computer you are having issues from and go to user accounts and add a local administrator to your domain with said domain admin.
0
 
LVL 17

Expert Comment

by:WORKS2011
ID: 40624920
to confirm you're logging into the domain and not the local account use the following:
domain\username then password. FYI, if you created a .local domain which you likely did don't use .local after the domain.
0
 

Author Closing Comment

by:drwltd
ID: 40627683
Not sure why this worked i could login locally with the domain admin  account and had admin privileges and when i go to remote desktop it says my domain admin account can already access machine.
 
But adding the domain admin account as a local administrator seemed to resolve the issue.
0
 
LVL 17

Expert Comment

by:WORKS2011
ID: 40629209
But adding the domain admin account as a local administrator seemed to resolve the issue.
are you logging in as the local administrator? This isn't the same as domain admin and I don't recommend adding local administrators to domain admin accounts. Sounds like you're not sure why / how it's working. Could cause issues later on, especially if an admin account has access where it shouldn't or by someone that shouldn't.
0

Featured Post

Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

At the beginning of the year, the IT world was taken hostage by the shareholders of LogMeIn. Their free product, which had been free for ten years, all of the sudden became a "pay" product. Now, I am the first person who will say that software maker…
The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
This Micro Tutorial will teach you how to the overview of Microsoft Security Essentials. This is a free anti-virus software that guards your PC against viruses, spyware, worms, and other malicious software. This will be demonstrated using Windows…
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.

729 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question