Solved

Remote Desktop to a windows 7 machine in a sbs 2011 domain

Posted on 2015-02-20
5
131 Views
Last Modified: 2015-02-24
I have recently taken over a client and have inherited an issue i don't seem to be able to resolve.

I am unable to remote desktop into a windows 7 machine from the server using the main domain admin account.

i have checked permissions on the server and local machine and both say i can remote desktop in.

I have successfully connected using the local account of the machine (hopefully ruling out any firewall issues) Yet when i try and log in using the Domain admin account i get the following message. "the log in attempt failed"

i can connect to all other machines in the network expect these two new machines and cannot for the life of me see why.

can log on locally to these machines using the domain account and can confirm i have local admin rights to the machine.

sorry if i have been vague but if you need any more information let me know.
0
Comment
Question by:drwltd
  • 2
  • 2
5 Comments
 
LVL 1

Expert Comment

by:easyworks
ID: 40621662
If the domain admin account you are logging in with is not a network administrator from the SBS console itself you will have to open the sbs console up > click the network tab > right click computer you want to remote to > view computer properties > click user access > click user > change access level: to local administrator > click ok. You should be able to login now.
0
 
LVL 1

Accepted Solution

by:
easyworks earned 500 total points
ID: 40621667
I guess if you want to you could also go to the computer you are having issues from and go to user accounts and add a local administrator to your domain with said domain admin.
0
 
LVL 17

Expert Comment

by:WORKS2011
ID: 40624920
to confirm you're logging into the domain and not the local account use the following:
domain\username then password. FYI, if you created a .local domain which you likely did don't use .local after the domain.
0
 

Author Closing Comment

by:drwltd
ID: 40627683
Not sure why this worked i could login locally with the domain admin  account and had admin privileges and when i go to remote desktop it says my domain admin account can already access machine.
 
But adding the domain admin account as a local administrator seemed to resolve the issue.
0
 
LVL 17

Expert Comment

by:WORKS2011
ID: 40629209
But adding the domain admin account as a local administrator seemed to resolve the issue.
are you logging in as the local administrator? This isn't the same as domain admin and I don't recommend adding local administrators to domain admin accounts. Sounds like you're not sure why / how it's working. Could cause issues later on, especially if an admin account has access where it shouldn't or by someone that shouldn't.
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
While working, an annoying popup showing below will come and we cannot cancel or close it form the screen. The error message will come again and again.
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question