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Print Preview issue

I'm having an issue where a few users are able to print preview first and actually print. Then there is 2 of us in the office that can't.  Print preview comes up blank for us.

Any ideas?
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Isaac
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Isaac
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1 Solution
 
JohnBusiness Consultant (Owner)Commented:
Then there are 2 of us in the office that can't <-- For one of those two users, remove the printer, restart and reinstall the printer.

I assume (please clarify) that Preview does not work in all of Office, IE, Adobe and so on, so then it is not an application issue but rather a printer driver issue.  If I am wrong please clarify.

Another thing to do (same problem computer) is to run System File Checker. Open cmd.exe with Run as Administrator and run SFC /SCANNOW. Allow to complete, close out, restart and test.
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IsaacSharePoint Client Side DeveloperAuthor Commented:
I can print from word and other documents, just not from the browser. We only have ie 10 installed.

Sorry for the confusion.
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IsaacSharePoint Client Side DeveloperAuthor Commented:
Unfortunately, I dont have admin rights.
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JohnBusiness Consultant (Owner)Commented:
See if you can Reset IE. Open IE, Tools, Internet Options, Advanced, Reset. See if (a) you can do this and (b) if it helps.

To service your 2 computers, contact the administrator for assistance as you will need admin rights for some things.
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IsaacSharePoint Client Side DeveloperAuthor Commented:
I will give that a try.
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DrTribosCommented:
Failing that, try setting the printer to something  like the MS Fax printer...
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IsaacSharePoint Client Side DeveloperAuthor Commented:
I contacted administrator
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JohnBusiness Consultant (Owner)Commented:
@TheInnovator  - Thanks for the update and I was happy to help.
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