Solved

Print Preview issue

Posted on 2015-02-20
8
82 Views
Last Modified: 2015-03-05
I'm having an issue where a few users are able to print preview first and actually print. Then there is 2 of us in the office that can't.  Print preview comes up blank for us.

Any ideas?
0
Comment
Question by:Isaac
  • 4
  • 3
8 Comments
 
LVL 94

Expert Comment

by:John Hurst
ID: 40622097
Then there are 2 of us in the office that can't <-- For one of those two users, remove the printer, restart and reinstall the printer.

I assume (please clarify) that Preview does not work in all of Office, IE, Adobe and so on, so then it is not an application issue but rather a printer driver issue.  If I am wrong please clarify.

Another thing to do (same problem computer) is to run System File Checker. Open cmd.exe with Run as Administrator and run SFC /SCANNOW. Allow to complete, close out, restart and test.
0
 
LVL 5

Author Comment

by:Isaac
ID: 40622121
I can print from word and other documents, just not from the browser. We only have ie 10 installed.

Sorry for the confusion.
0
 
LVL 5

Author Comment

by:Isaac
ID: 40622125
Unfortunately, I dont have admin rights.
0
Portable, direct connect server access

The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

 
LVL 94

Accepted Solution

by:
John Hurst earned 500 total points
ID: 40622130
See if you can Reset IE. Open IE, Tools, Internet Options, Advanced, Reset. See if (a) you can do this and (b) if it helps.

To service your 2 computers, contact the administrator for assistance as you will need admin rights for some things.
0
 
LVL 5

Author Comment

by:Isaac
ID: 40622238
I will give that a try.
0
 
LVL 15

Expert Comment

by:DrTribos
ID: 40622464
Failing that, try setting the printer to something  like the MS Fax printer...
0
 
LVL 5

Author Closing Comment

by:Isaac
ID: 40647725
I contacted administrator
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 40647875
@TheInnovator  - Thanks for the update and I was happy to help.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Enable scanning for the user 2 11
Excel VBA Filter Results to different Worksheetd 21 35
Find the duplicates in 32 27
Excel with two IF statements 3 11
Outlook Free & Paid Tools
This article descibes how to create a connection between Excel and SAP and how to move data from Excel to SAP or the other way around.
The viewer will learn how to make their project stand out over others by learning how to change colors and shapes, add spaces, change directions, and add bullets to their charts.
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question