Solved

Cannot see Custom Image in the Dialogs in Windows Installation project

Posted on 2015-02-20
11
160 Views
Last Modified: 2015-03-08
I have Custom dialogs in Windows Installer project.
Then, I have selected a Custom image in those pages to be displayed as part of the dialogs shown during Install.

When I run the Setup, I am able to see the images on some machine and cannot see the images on many machines.
Not sure what could be the issue.

Any ideas?
0
Comment
Question by:SHANCHAT972
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
  • 3
11 Comments
 
LVL 13

Assisted Solution

by:Mark Bullock
Mark Bullock earned 500 total points
ID: 40623138
Could it be the image format (e.g. png, jpg) is not supported on some of the machines?
What are the differences in the machines which work vs don't work?
0
 

Author Comment

by:SHANCHAT972
ID: 40626350
Thanks so much for your reply.

Image shows up on development machine only. when we take the setup project to other machine(QA), Image doesn't show up. We are using ".bmp" type which is supported on all machine for banner bitmap on custom dialog.

Any ideas as what could be blocking the images to not show up?
0
 
LVL 13

Expert Comment

by:Mark Bullock
ID: 40626588
Perhaps the image is not included in your setup program.
Or the path is specific to your development machine.
0
DevOps Toolchain Recommendations

Read this Gartner Research Note and discover how your IT organization can automate and optimize DevOps processes using a toolchain architecture.

 

Author Comment

by:SHANCHAT972
ID: 40626688
The path is not specific to my machine as the files is referenced in the Installer.
Also I did see the image one time on a single other machine that we tried to runit on.

How can we see the error that is happening? How to debug the issue?
0
 
LVL 13

Expert Comment

by:Mark Bullock
ID: 40627092
What did you use to create the installer?
0
 

Author Comment

by:SHANCHAT972
ID: 40627100
Visual Studio 2010 Installer project
0
 

Author Comment

by:SHANCHAT972
ID: 40629256
Do you have any suggestion or possible solution?
0
 

Accepted Solution

by:
SHANCHAT972 earned 0 total points
ID: 40629504
I'm able to resolve the issue. image has to be in certain dimension and it has to be originally saved as ".bmp" file .

I had a .png file and just changed the extension to .bmp of the same. I created a new image and save it as .bmp and it started showing up on other machine.
0
 
LVL 81

Expert Comment

by:David Johnson, CD, MVP
ID: 40634971
I had a .png file and just changed the extension to .bmp of the same
calling a horse a cow doesn't help you get milk they may both have 4 legs and a tail.. A .png (portable network graphics) is totally different than a .bmp (bitmap)

If you need to convert you can use mspaint to load the file in one format and save it in the other format.
0
 

Author Closing Comment

by:SHANCHAT972
ID: 40652282
I was able to solve the issue after some research.
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

In this post we will learn how to connect and configure Android Device (Smartphone etc.) with Android Studio. After that we will run a simple Hello World Program.
Today, the web development industry is booming, and many people consider it to be their vocation. The question you may be asking yourself is – how do I become a web developer?
XMind Plus helps organize all details/aspects of any project from large to small in an orderly and concise manner. If you are working on a complex project, use this micro tutorial to show you how to make a basic flow chart. The software is free when…
This is Part 3 in a 3-part series on Experts Exchange to discuss error handling in VBA code written for Excel. Part 1 of this series discussed basic error handling code using VBA. http://www.experts-exchange.com/videos/1478/Excel-Error-Handlin…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question