• Status: Solved
  • Priority: Medium
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HP Computer BSOD HELP!

HP computer keeps crashing over and over again

DPC Watchdog Violation with a blue screen on windows 8.1

I tried to analyze the dump but I have no idea looks like the wireless card and something else
021915-23968-01.dmp
021515-21375-01.dmp
021815-24734-01.dmp
021615-23109-01.dmp
0
Network Zero
Asked:
Network Zero
1 Solution
 
*** Hopeleonie ***IT ManagerCommented:
Points to Realtek PCIEWireless LAN PCI-E NIC. Can you update it?
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bbaoIT ConsultantCommented:
how about the SAFE MODE? are you able to boot the HP computer into the safe mode? will it stay up there for a while?
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nobusCommented:
it poits to :  Rtwlane.sys?
did you install any new hardware ?
more info here :   http://www.solvusoft.com/en/files/bsod-blue-screen-error/sys/windows/microsoft/windows-8-pro/rtwlane-sys/
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Network ZeroCloud Engineer Author Commented:
Yeap we are looking it good it was the NIC card or the wireless cad update them both and done
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