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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 209
  • Last Modified:

IPad (IOS7.1) Multiple Exchange accounts Active Sync issues

Dear All,

I have an issue with one of the user having an IPAd with IOS 7.1.2 configured with three exchange accounts on the same domain (user1@example.com, user2@example.com and user3@example.com)assuming he is using the same password for three accounts and now only one account working with activesync and he can see his email not other two.
- All three accounts are working on OWA / and his workstation
- The other two accounts reported were connected on his IPAd but not really Sync with server and ACtiveSync status shows last sync was one week before

any one has similar issue or workaround?

Thanks,
Senthil
0
Senthil_vs
Asked:
Senthil_vs
1 Solution
 
Viral RathodConsultantCommented:
There no issues at all , Just restart phone and check issue is persist or no.
0
 
Tim EdwardsIT Team Lead - Unified Communications & CollaborationCommented:
If restarting does not work, remove one of the problems account and re-add it should do the initial download and sync.. you can also see if the settings have changed between push and pull
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Senthil_vsAuthor Commented:
It seems the issue with IOS7.1.2(randomly reported this issue), I have done all possible ways of removing,adding and changing SSL,Push and Pull nothing worked out and updated to IOS 8.1x solved this issue.

Thanks,
Senthil
0

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