Solved

IPad (IOS7.1) Multiple Exchange accounts Active Sync issues

Posted on 2015-02-20
5
129 Views
Last Modified: 2016-05-25
Dear All,

I have an issue with one of the user having an IPAd with IOS 7.1.2 configured with three exchange accounts on the same domain (user1@example.com, user2@example.com and user3@example.com)assuming he is using the same password for three accounts and now only one account working with activesync and he can see his email not other two.
- All three accounts are working on OWA / and his workstation
- The other two accounts reported were connected on his IPAd but not really Sync with server and ACtiveSync status shows last sync was one week before

any one has similar issue or workaround?

Thanks,
Senthil
0
Comment
Question by:Senthil_vs
5 Comments
 
LVL 17

Expert Comment

by:Viral Rathod
ID: 40622751
There no issues at all , Just restart phone and check issue is persist or no.
0
 
LVL 8

Expert Comment

by:Tim Edwards
ID: 40623678
If restarting does not work, remove one of the problems account and re-add it should do the initial download and sync.. you can also see if the settings have changed between push and pull
0
 

Accepted Solution

by:
Senthil_vs earned 0 total points
ID: 40623928
It seems the issue with IOS7.1.2(randomly reported this issue), I have done all possible ways of removing,adding and changing SSL,Push and Pull nothing worked out and updated to IOS 8.1x solved this issue.

Thanks,
Senthil
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Short answer to this question: there is no effective WiFi manager in iOS devices as seen in Windows WiFi or Macbook OSx WiFi management, but this article will try and provide some amicable solutions to better suite your needs.
Learn about the eCommerce marketing trends for the year ahead.
In this video we show how to create a Distribution Group in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >>…
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now