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IPad (IOS7.1) Multiple Exchange accounts Active Sync issues

Posted on 2015-02-20
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Last Modified: 2016-05-25
Dear All,

I have an issue with one of the user having an IPAd with IOS 7.1.2 configured with three exchange accounts on the same domain (user1@example.com, user2@example.com and user3@example.com)assuming he is using the same password for three accounts and now only one account working with activesync and he can see his email not other two.
- All three accounts are working on OWA / and his workstation
- The other two accounts reported were connected on his IPAd but not really Sync with server and ACtiveSync status shows last sync was one week before

any one has similar issue or workaround?

Thanks,
Senthil
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Question by:Senthil_vs
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Expert Comment

by:Viral Rathod
ID: 40622751
There no issues at all , Just restart phone and check issue is persist or no.
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Expert Comment

by:Tim Edwards
ID: 40623678
If restarting does not work, remove one of the problems account and re-add it should do the initial download and sync.. you can also see if the settings have changed between push and pull
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Accepted Solution

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Senthil_vs earned 0 total points
ID: 40623928
It seems the issue with IOS7.1.2(randomly reported this issue), I have done all possible ways of removing,adding and changing SSL,Push and Pull nothing worked out and updated to IOS 8.1x solved this issue.

Thanks,
Senthil
0

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