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uninstalling Symantec  System Recovery 2011

Posted on 2015-02-21
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Last Modified: 2015-02-21
Hi there,

The system is Windows 2008 R2 64 bit.

I am trying to uninstalling Symantec  System Recovery 2011  however the error attached appears.

ERROR WHILST REMOVING SSR2011
I have tried both articles below without any luck.

http://www.symantec.com/business/support/index?page=content&id=TECH66685

http://www.symantec.com/business/support/index?page=content&id=TECH194939

Any suggestions please?

Thanks
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Question by:Rodrigo Carrilho
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Accepted Solution

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bigeven2002 earned 2000 total points
ID: 40623501
Hello,
I did some searching and there is a batch uninstall tool available to try.  Link for full information and file download  here.

To completely uninstall SSR 2011:

Download UninstallSSR2011.zip and extract to the C:\ root directory. 2 files will be extracted: UninstallSSR2011.bat and LUReg.exe. Both files must be in the same location in order for the uninstallation to occur.

Open an elevated command prompt and navigate to C:\.
Run the following command from Windows Command Prompt :
UninstallSSR2011.bat -I "C:\Program Files (x86)\Symantec\Symantec System Recovery\"

Open in new window


*If you modified the installation path of SSR during the original install, modify the command above to reflect that same path. Confirm that the folder is still present in the command line.  If not, create a new empty folder in that location with the name Symantec System Recovery. The uninstall cannot complete without this folder in place.

Reboot the system.
SSR 2011 should now be completely uninstalled.
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Author Closing Comment

by:Rodrigo Carrilho
ID: 40623593
thank you, all sorted
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