Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions

low graphics Windows Experience score

Posted on 2015-02-22
Last Modified: 2015-02-24
I am just wondering how much credibility and importance should be placed on the Windows Experience Index as regards graphics. I am trying to get maximum performance from my windows 7 32-bit desktop computer for quite heavy office based work including flash, photoshop, illustrator. My scores came in as follows:

Processor 7.4
Memory 7.4
Graphics 2.3
Gaming graphics 4.9
Primary hard disk 7.7

The low one there being graphics at 2.3 whilst the majority are in the 7 bracket. I have a Sapphire Radeon HD5450 graphics card. I went and updated the drivers right now and got an even worse score!! - on updating the windows experience it is now down to just 2.0 with the drivers update.

What I am interested in is improving the speed of my pc. I am wondering whether a purchase of a better graphics card might help. Do you think that would be a good idea? I don't really understand why I am only getting a 2.0 for graphics. I mean it's not a bad graphics card, got a lot of 5 stars here on amazon


I don't actually notice any noticeable poor performance on graphics, but that 2.0 score is a worry. However it does sometimes hour glass when moving a load of objects in Flash. I always just thought it would be the cpu trying to do its tasks, but could it actually be the graphics card causing the delay? Would it be logical to suggest that a better card would get a better score and better overall pc performance?

Thanks for any comment/advice.
Question by:RupertA
  • 3
  • 3
  • 2
  • +3
LVL 10

Assisted Solution

aboo_s earned 100 total points
ID: 40624066
Although your graphics card isn't the best ,it should give more performance than what you have described.
It sure looks like driver and/or configurations problem ,anyway it wouldn't give too much performance once sorted the driver issue ,cause it still is cheap low performance card ,especially if we are talking about the 1Gb brand.

If you really want high graphics performance then I would advise you to buy a better VCard.
Although I have to be honest with you ,for the applications you described earlier ,photoshop etc.. ,this card will also do.

Author Comment

ID: 40624068
Hi aboo_s,

yeah I would have thought that it would be better as well. I mean the graphics card was just put into the motherboard and downloaded drivers program run and I def got the correct exe from the sapphire site. I don't actually have to disable the onboard graphics on the Asrock N68c-s ucc motherboard do I?

LVL 62

Assisted Solution

by:☠ MASQ ☠
☠ MASQ ☠ earned 100 total points
ID: 40624070
"I am just wondering how much credibility and importance should be placed on the Windows Experience Index as regards graphics."
Very little - WEI is really little more than marketing fluff from Microsoft

"I mean it's not a bad graphics card, got a lot of 5 stars here on amazon"
That's customers who are happy with what they got from Amazon - but is no measure of technical ability - 5 stars could equally be "It arrived quickly and worked first time out of the package"

If you want a useful comparison try something like PassMark which will show where your card lies in the scheme of available graphics cards by direct comparison:

Yes, you could do better but if everything does what you need don't get hung up on WEI
Portable, direct connect server access

The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

LVL 10

Expert Comment

ID: 40624102
Although it is supposed to be neutral when a pcx is installed it would be better if disabled the onboard graphics card from your pc's BIOS. This way you insure there are no hardware conflicts.
LVL 93

Assisted Solution

by:John Hurst
John Hurst earned 100 total points
ID: 40624141
if everything does what you need don't get hung up on WEI  <-- Yes. WEI was ditched in Windows 8 and does not reappear in Windows 10. If the machine is working to your satisfaction, you do not need WEI.

Assisted Solution

by:Daniel Foye
Daniel Foye earned 100 total points
ID: 40624688
I think an upgrade is in order, especially based on the abysmal score your HD5450 receives here:

Basically any video card you see above yours in the graph will be a huge upgrade.
LVL 93

Expert Comment

by:John Hurst
ID: 40624708
Could be. I have a Lenovo Windows 7 commercial desktop with Intel Graphics and a score of 4.9 and the other scores similar to you.

If you see a performance issue for your stuff, by all means upgrade. But if you are satisfied, you may not need to spend the money. At this point, Windows 7 is at end of life (security patches only now) and you may wish to wait and invest in a Windows 10 machine in 6 months or so.

Expert Comment

by:Daniel Foye
ID: 40624731
Those cards above yours are high-end gaming graphics cards. So, you probably don't need to spend that much.

Personally, my nVidia GeForce GTX 750Ti is great bang-for-the-buck, and is efficient, as it does NOT require an additional power connection from the power supply.

I would suggest the nVidia GeForce GTX 750 for your needs. Just over $100, and it will DRASTICALLY improve your graphics performance, won't require any additional power nor a different power supply, and it will increase your PassMark score more than 10X, according to:


You can see it is near the top of the pile at this Value Comparison:

Amazon link:
LVL 10

Expert Comment

ID: 40625091
I don't think using win10 or win7 would have impact on vcard performance ,that should not be a consideration.
What should be though is whether you are satisfied with your video performance or not.
That said ,you should note that vcard performance would not affect data transfer speeds in copying files or installing new programs or downloading from the web. It would only affect video related functions such as video games rendering ,or divx video playback or similar stuff. So this is the field where you should check if you are satisfied with in respect of your video card's performance.

On any case I don't think your video card should give a result of 2-3 in performance but rather a 4-5 at the least.
So you should check your motherboard drivers as well as your graphic card's and do turn off any extra unused hardware that would be potentially cause hardware conflicts.
Check your motherboard's chipset drivers.
Do check video performance before and after installing your video card. You see even the built in card on your board should get a score of more than 2.0 !

Accepted Solution

jmpg_70 earned 100 total points
ID: 40625385
As  a Mac user I don't have experience with WEI, I do have over 15 years graphic, digital imaging and graphic pre-press experience using a variety of older windows platforms (and old macs and mac clones).

It is common mistake when specifying a PC to run Photoshop to consider that games systems are sooome much more powerful than any photoshop processing requirement. Running Photoshop is just hard on any PC, Mac or other platform you chose to use.

Photoshop and video require 3 things.

1. the fastest use speed and drives you can build into a PC (Windows, PC line etc). This speeds up the read/write processes that occur when you save, do and undo move an image across the screen zoom, apply a filter etc, etc..
2. use the best video card you can put into you particular PC. (Adobe tend to under specify the requirements for some reason), this will allow the the PC to display the video component of the photoshopping process as fast as possible. (painting drawing type task are video processor intensive and the video card speed helps this.
3. The last is RAM, as much as you can have be it video or processor RAM.

Adding more ram is often the easiest and cheapest way to get better performance from photoshop (and the rest of the Adobe Creative Cloud products). Adding RAM also (in my experience) doesn't have the mother board - processor - monitor compatibility issue video cards have.

I have never had enough RAM or processor speed so have always desired more when working on graphics. However you can manage with lesser amounts, things just get slower.

Author Comment

ID: 40627872
Thank you for all the excellent advice, which has been very helpful reading it all. I think that I will get a better graphics card for the timebeing. However I think my intentions over the next few months will be to then get a  more powerful computer. It will pay for itself in no time.

Everyone has been helpful, I'll share points equally.

LVL 93

Expert Comment

by:John Hurst
ID: 40627958
@RupertA  - You are very welcome and I was happy to assist.

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

More and more people are using the enhanced small form-factor pluggable (SFP+) tranceivers, and speed is of utmost importance. Testing of speeds are critical to ensure that the devices will meet the speed requirements. There are some testing challen…
In the modern office, employees tend to move around the workplace a lot more freely. Conferences, collaborative groups, flexible seating and working from home require a new level of mobility. Technology has not only changed the behavior and the expe…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
I've attached the XLSM Excel spreadsheet I used in the video and also text files containing the macros used below. https://filedb.experts-exchange.com/incoming/2017/03_w12/1151775/Permutations.txt https://filedb.experts-exchange.com/incoming/201…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question