Solved

Streaming audio/vido segments interrupted by annoying buzz

Posted on 2015-02-22
5
226 Views
Last Modified: 2016-11-23
We have a Dell XPS L502X laptop running Windows 7 Home Premium.  Youtube, Spotify and other streaming multimedia segments are frequently interrupted by loud buzzing during which any accompanying video freezes.  We have removed non-malware PUP infections, installed all Windows updates, and updated the video driver and the BIOS but the problem remains.  We'd sure like to fix this...
0
Comment
Question by:lgottlieb45
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 10

Expert Comment

by:Scott Thomson
ID: 40624982
Hi lgottlieb45,

Your problems could be anywhere.. But here'sa couple of things to try
- Use a differen HDMI cable
- If you are streaming from network then try streaming locally to remove network throughput as a factor (it may have to buffer over the network..
make sure you have no radio transmitting devices near your cable (phones etc)

This should help you identify a possible cause. Also make sure the other HDMI cable you test with is of good quality.
0
 

Author Comment

by:lgottlieb45
ID: 40625093
Thanks, Scott.  There's no HDMI cable involved.  We're talking about Youtube and Spotify direct to the laptop via a good quality cable ISP.  It's a mystery...
0
 

Accepted Solution

by:
lgottlieb45 earned 0 total points
ID: 40626023
I think the mystery has been resolved.  The culprit seems to be Dell Support Center and/or Dell Support Center Agent.  I removed those per some information I found on en.community.dell.com, and the problem seems to have gone away.
0
 

Author Closing Comment

by:lgottlieb45
ID: 40641545
I found information on a Dell forum that solved the problem.
0
 
LVL 10

Expert Comment

by:Scott Thomson
ID: 40641789
Thats a strange one
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

SCOPE I WILL CONCENTRATE ON LCD SCREEN INVERTOR , CCFL BULB PROBLEMS.   The old question "My laptop screen is black what can it be ?". POSSIBLE PROBLEMS ARE.  1. INVERTER BOARD IS BAD.  2. CCFL BULB IN LCD SCREEN IS BAD.  3. NO VIDEO TO T…
I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
Viewers will learn the basics of making and using Impulse Kits in Ableton Live. Load new Impulse into an empty MIDI track: Fill the 8 empty sample slots with drum samples: Adjust parameters to tailor each sound as desired: Proceed to create be…
Viewers will learn how to use Macros for greater control over Rack parameters in Ableton Live. Group devices into a Rack by selecting them and pressing Command-G (Ctrl-G on PC): Control-click (Right Click on PC) a parameter to access pop-up menu, …

724 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question