Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 441
  • Last Modified:

Connectivity issues with wired PC after setting up powerline adapter connections on network

I'm running Windows 8.1 on my desktop PC which is hardwired to my Cisco e2000 wireless router. Ever since I hooked up my TP-LINK TL-PA4010 500mbps powerline connections, I've been having problems where my internet connection will just completely stall at connecting when attempting to load a website and then not load. Usually within a few seconds, it will come back. This seems to happen every now and then and I'm not sure what is causing it or if there is a specific setting that is causing it. I have one powerline adapter connected hardwired to my router and the other powerline connected hardwired to my TV, which works fine. I haven't heard anyone else complain, just can't seem to figure out what's causing the odd random internet issues with my desktop PC. I also tried reserving DHCP address specifically for my desktop and chromecast through the router, which didn't help either.

Here are my router settings:

DHCP Server: Enabled
DDNS: Disabled
Mac Address Clone: Disabled
NAT: Enabled
Dynamic Routing: Disabled
Wireless Band: 2.4ghz
Network Mode: Mixed
Channel Width: Auto (20mhz or 40mhz)
Channel: 9
SSID Broadcast: Enabled
AP Isolation: Disabled
Frame Burst: Enabled
Basic Rate: Default
N Transmission Rate: Auto
CTS Protection Mode: Disabled
Beacon Interval: 100
DTIM Interval: 1
Fragmentation THRESHOLD: 2346
RTS Threshold: 2347
UpNp: Enabled
Allow users to configure: Enabled
Allow users to disable internet acces: Enabled
0
bman2011
Asked:
bman2011
  • 5
  • 3
1 Solution
 
bbaoIT ConsultantCommented:
once you remove the powerline adapters from the network, everything always works fine?
0
 
bman2011Author Commented:
Yes, it all started after plugging in the powerline adapters. I don't see the network connection icon in the task bar change either, it stays connected even when the internet is down, then comes back on seconds later.
0
 
bbaoIT ConsultantCommented:
iif so, have you tried to isolate the powerline network by connecting two hosts via powerline adapters ONLY, peer to peer, and try copying files to each other and observe the performance and network activity?

> it stays connected even when the internet is down, then comes back on seconds later

what comes back? what do you mean by that Windows "stays connected" and "then comes back on seconds later"?
0
Who's Defending Your Organization from Threats?

Protecting against advanced threats requires an IT dream team – a well-oiled machine of people and solutions working together to defend your organization. Download our resource kit today to learn more about the tools you need to build you IT Dream Team!

 
David AndersTechnician Commented:
Many powerline adapters specify a connection to wall outlet and not powerstrip, surge protector, etc.
0
 
bman2011Author Commented:
I haven't tried connecting the two hosts via powerline adapters only. By it stays connected, I mean the network connection icon that I have enabled in the task bar, that shows that internet is still connected. Forget the comes back on seconds later in regards to network connection icon, I mean that specifically for the internet, the internet connection seems to come back on 20-30 seconds in. Today, I am noticing that a lot of the devices in our house is having trouble getting on the internet until after the third or fourth try of reloading browser.
0
 
bman2011Author Commented:
Both powerline connectors are connected to wall outlet.
0
 
bbaoIT ConsultantCommented:
> I haven't tried connecting the two hosts via powerline adapters only.

it is really worth trying that as you got too many hosts having the same issue. you need to isolate and reproduce the issue asap.

> Both powerline connectors are connected to wall outlet.

at the same level? or, in other words, behind the same main switch of the floor?
0
 
bman2011Author Commented:
It seemed to have stopped disconnecting my internet when I reset my router settings. So looks like something just wasn't right that I may have changed unknowingly after setting up the powerline adapter.
0
 
bman2011Author Commented:
The only method that worked after trying several troubleshooting steps.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

  • 5
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now