[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

Outlook 2013 where is Save sent items in the following folder?

Posted on 2015-02-22
6
Medium Priority
?
100 Views
Last Modified: 2015-03-09
In Outlook 2010, in Change Account > More settings I had a 'Sent Items' tab where I could change the folder for sent items, see attached image. Where is this feature in Outlook 2013?
SentItems.jpg
0
Comment
Question by:jmarkfoley
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 98

Expert Comment

by:John Hurst
ID: 40625050
The option you show is not available in Outlook 2013 for a POP email account and also not available in Outlook 2010 for a POP email account. The POP and IMAP settings are the same basic settings.

Are you (were you) using Web Mail?

The Sent folder is a special folder in Outlook so it is really best not messed with.
0
 
LVL 1

Author Comment

by:jmarkfoley
ID: 40636779
Long story:

I was using Exchange and converted to IMAP. I dragged each folder in the Exchange account to the IMAP by hand. That worked fine for all but the 'Sent Items' and 'Deleted Items'. I got around it by creating a new IMAP folder called SENT and did a 'Copy folder' from 'Sent Items' to 'SENT'. That copied everything from Exchange:'Sent Items' to IMAP:SENT > 'Sent Items'.

I then deleted both the Exchange account and the IMAP account, connected the workstation to the IMAP server only, the re-created the IMAP account.

The IMAP configuration apparently defaulted to using the SENT folder as the new actual sent folder. On Outlook 2010 I was able to use the method shown in my initial post to designate the 'Sent Items' folder as my real sent folder and was able to move all the saved items out of SENT to 'Sent Items', then delete SENT.

I upgraded the Outlook 2007 users to 2013 before doing this procedure and now there is no 'Sent Items', only the SENT I created to hold the copies, and no way to create a 'Sent Items' and point Outlook toward that folder.

So, that's the story. It's not tragic. Outlook is putting sent emails into SENT, but I'd really like to rename that folder to 'Sent Items' so it looks like everyone else's.

Possibly at all?
0
 
LVL 98

Accepted Solution

by:
John Hurst earned 2000 total points
ID: 40636998
Make sure your mail is safe and then delete your Outlook Profile. Restart Outlook, make a new Profile and set up mail again. See if that helps. I don't think you can otherwise change the name.
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
LVL 1

Author Comment

by:jmarkfoley
ID: 40637346
OK, I'll try that. Of course, deleting the profile won't change the names of the folders in the IMAP repository ...
0
 
LVL 1

Author Comment

by:jmarkfoley
ID: 40654742
This has become pretty low priority with other Outlook issues afoot. I think we'll live with the folder names for now and if I get bored, I'll return to the renaming question.

Thanks.
0
 
LVL 98

Expert Comment

by:John Hurst
ID: 40654818
@jmarkfoley  - Thanks for the update and I was happy to help. I will watch for future questions.
0

Featured Post

Prepare for your VMware VCP6-DCV exam.

Josh Coen and Jason Langer have prepared the latest edition of VCP study guide. Both authors have been working in the IT field for more than a decade, and both hold VMware certifications. This 163-page guide covers all 10 of the exam blueprint sections.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
Are you looking for the options available for exporting EDB files to PST? You may be confused as they are different in different Exchange versions. Here, I will discuss some options available.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question