Solved

Exchange 2007 Activesync

Posted on 2015-02-23
3
66 Views
Last Modified: 2015-04-12
I have a user who set the his frequency sync to manual failed to sync the email. If he set to auto sync, the device sync successfully.

He sent an email using OWA himselft and he able to view that test email on OWA but not on device. He need to change sync from manual to auto then he will see the test email on device.

We are running on Exchange 2007 SP3.
0
Comment
Question by:suriyaehnop
3 Comments
 
LVL 19

Accepted Solution

by:
Delphineous Silverwing earned 250 total points
ID: 40627093
Exchange 2007 ActiveSync can be flaky sometimes when trying to force a client sync. Make sure you have the latest rollup installed for Exchange 2007 SP3.

What device is being used and what software?

Does the certificate on the server valid for the URL that the ActiveSync client is hitting?
0
 
LVL 53

Assisted Solution

by:Will Szymkowski
Will Szymkowski earned 250 total points
ID: 40627104
Does this happen with all of the mailboxes using activesync? Have you looked at the policies for activesync? Have you tried to re-configure the phone for activesync to see if this corrects the issue?

Also why don't you just keep it auto if it is working for the user?

Will.
0
 
LVL 18

Author Closing Comment

by:suriyaehnop
ID: 40720211
The issue on the phone. User setup on Iphone and Samsung, he can set to manual sync. The issue happened on Sony smart phone.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
Read this checklist to learn more about the 15 things you should never include in an email signature.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question