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Exchange 2003 - FSMO Roles transferred - Now services will not start.

Posted on 2015-02-23
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Last Modified: 2015-03-03
Currently seeing an issue with a client as per this article :

http://forums.msexchange.org/m_1800395242/printable.htm

The setup/history of this configuration is:

Exchange 2003 running on a DC
Additional DC introduced running 2008 R2.
FSMO roles transferred from Exchange 2003 server to 2008 R2 server.
A week or so later the issues mentioned in the linked article are experienced.

I cannot select a different DC for Exchange using ESM because an error message is seen when attempting to view the Directory Access tab.

Any help appreciated.
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Question by:utilize
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Assisted Solution

by:Simon Butler (Sembee)
Simon Butler (Sembee) earned 500 total points
ID: 40625456
When Exchange is installed on a domain controller it MUST be a global catalog and Exchange will not use any other domain controller other than itself.

If you want Exchange to use other domain controllers you must move Exchange to another machine. Running DCPROMO on a server with Exchange installed on it is not supported and usually breaks Exchange.

Simon.
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Expert Comment

by:Kash
ID: 40625459
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LVL 13

Expert Comment

by:Guy Lidbetter
ID: 40625483
You can force System Manager to point to another Domain controller, not sure if this works on a version installed on a DC, but it may be worth a try. Ensure the other DC is a GC.

Open MMC.exe
Add Snap-in > "Exchange System"
You should then get a "Change Domain Controller" window.
Slap in the DC FQDN into the "Change To" field and click OK.

You should then be connected to the other DC

Regards

Guy
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Author Comment

by:utilize
ID: 40625497
I've tried the suggestions so far and seen the article mentioned.

To be clear, there is no intention to DCPROMO out the Exchange 2003 server. What has happened is that the FSMO roles have been transferred to a different server running 2008 R2. Exchange 2003 is STILL a DC & GC.

Perhaps transferring the roles back will cure the issue?
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LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 40625525
Exchange doesn't care about the FSMO roles - it only cares about the global catalog roles.
Have you restarted any of the Exchange services since moving the roles? If not, then I would start with that.

Simon.
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Author Comment

by:utilize
ID: 40625537
Restarted the services, server, etc.

Good news about the FSMO roles. Not sure why it has dropped off then.

Just ran PolicyTest.exe which was successful
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Accepted Solution

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utilize earned 0 total points
ID: 40630846
We ended up having to restore Exchange and the additional DC to a backup from a few days prior.

We originally restored just the Exchange box. The store mounted initially, but after replication it fell over with the same problem.
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Author Closing Comment

by:utilize
ID: 40641317
Given points to Simon for assisting.
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