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send email from crm - avoid spam

Posted on 2015-02-23
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Last Modified: 2015-03-06
Hello,
I have a crm and I allow the user to send mail from the crm to specific registered users.
The recipients need to be able to reply the email. I am trying to avoid spam filters. Here you see my settings:

MailMessage m = new MailMessage();
m.From = new MailAddress("bill@hotmail.com", "Bill Howard", System.Text.Encoding.UTF8);
m.Sender = new MailAddress("myCompanyName@Company.com,"myCompanyName");

I.e. my company is the sender but I set From the user that is sending the email so the recipient can reply him.
Is this correct?
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Question by:johnson1
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Kimputer earned 500 total points
ID: 40625831
What you do is not a way to avoid spam perse, as it doesn't really affect anything (most spam filters will look for other things).
While in one way you're clearing things up (sender and from different, recipient might know directly it's from your CRM system), on the other hand, it might also TOTALLY confuse the hell out of the recipient (Outlook shows:
From: myCompanyName On Behalf Of Bill Howard). If the recipient ONLY know Bill, and have no knowledge of myCompanyName, maybe the user will delete, not the spam filter.
If you also think this adds to the confusion, just remove m.Sender (it's not necessary, certainly not to avoid the spamfilters).
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