Cisco Firewall Tracert not working

Posted on 2015-02-23
Last Modified: 2015-03-03
When i try and tracert from my network, I am only getting a result on the first and last hop.
tracertI have enabled ICMP and ICMP error on the Cisco ASA 5520 firewall but this has not fixed the issue.
asdm screen
How can i enable this to see all hops ?
Question by:jamiegf
  • 3
  • 2
  • 2

Expert Comment

by:Harper McDonald
ID: 40625700
ASA Config

//create an ACL that permits the incoming ICMP

access-list outside_access_in remark ICMP type 11 for Windows Traceroute
access-list outside_access_in extended permit icmp any any time-exceeded
access-list outside_access_in remark ICMP type 3 for Cisco and Linux
access-list outside_access_in extended permit icmp any any unreachable

//bind the ACL to the outside interface

access-group outside_access_in in interface outside

Accepted Solution

Harper McDonald earned 500 total points
ID: 40625711

Author Comment

ID: 40625928
I only need to tracert out.
Do you know how to do this in the asdm at all?
What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

LVL 57

Expert Comment

by:Pete Long
ID: 40626819
you need to add decrement ttl to the default inspection map

Cisco ASA 5500 Allowing Tracert

Author Comment

ID: 40628488
I do not seem to have the following command availalble:

 set connection decrement-ttl
LVL 57

Expert Comment

by:Pete Long
ID: 40629190
do you have a default service policy and class?

i.e. on the bottom of your running config do you have something like this...............

policy-map type inspect dns preset_dns_map
  message-length maximum client auto
  message-length maximum 512
policy-map global_policy
 class inspection_default
  inspect dns preset_dns_map
  inspect ftp
  inspect h323 h225
  inspect h323 ras
  inspect rsh
  inspect rtsp
  inspect sqlnet
  inspect skinny
  inspect sunrpc
  inspect xdmcp
  inspect sip
  inspect netbios
  inspect tftp
  inspect icmp
  inspect ipsec-pass-thru
  inspect ip-options
  inspect pptp
 class class-default
  set connection decrement-ttl
service-policy global_policy global

Open in new window


Author Closing Comment

ID: 40641637
This fixed issue.

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Quality of Service (QoS) options are nearly endless when it comes to networks today. This article is merely one example of how it can be handled in a hub-n-spoke design using a 3-tier configuration.
This past year has been one of great growth and performance for OnPage. We have added many features and integrations to the product, making 2016 an awesome year. We see these steps forward as the basis for future growth.
After creating this article (, I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Both in life and business – not all partnerships are created equal. Spend 30 short minutes with us to learn:   • Key questions to ask when considering a partnership to accelerate your business into the cloud • Pitfalls and mistakes other partners…

773 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question