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shared mailbox

Posted on 2015-02-23
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Last Modified: 2016-05-31
Can we set-up mailbox permissions on a shared mailbox in exchange so that on a smart device they can only receive emails and not send from that mailbox?
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Question by:Manish Kumar
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10 Comments
 
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Expert Comment

by:Tim Edwards
ID: 40626505
What version of exchange are you using?

If you grant the user Full Access to the mailbox they will be able to open up the shared mailbox and manage it fully however they will not be able to send mail from it unless you enable them to send on behalf or send as permission manually, if you are looking for just read access you can use powershell just follow the link below to set this up:

http://exchangeserverpro.com/grant-read-access-exchange-mailbox/
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Author Comment

by:Manish Kumar
ID: 40627816
Hi Tim,

it is Exchange 2010 sp3.
actually our users has configured the shared mailbox as a primary mailbox.  they have not mapped it in someone's else outlook. they want to read the mails only and restrict the sending of emails.
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Expert Comment

by:Tim Edwards
ID: 40628287
That user will be able to manually do this from outlook:

Listed below is the link on how to achieve this through outlook.

https://kb.iu.edu/d/aisw
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Author Comment

by:Manish Kumar
ID: 40628821
Hi Tim,

I read the article and it says about sharing the calendar and it's permission.
Here the outlook is setup with the account of shared mailbox on one mobile . Customer wants a way where no body can send mail from that mailbox while everybody should read emails.
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Accepted Solution

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Tim Edwards earned 500 total points
ID: 40629090
Just so I have this correct:

We have one shared email box that is assigned to a single mobile devices, everyone goes to this mobile device to see the emails but should not have the ability to send or modify the mailbox in anyway?

If this is the case I would create user, grant the permission of read access from my first post, modify the mobile device using the new accounts information and connect to the mailbox with this account.

By doing it this way you are not affecting the permissions of the primary mailbox, the account on the mobile device will have read access to the mailbox but cannot modify it or send mail from it.
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LVL 1

Author Comment

by:Manish Kumar
ID: 40632955
Hi TIM,
This concept is brilliant and a big thank you for this.

Now I have given the reviewer access to one user over the shared mailbox
I checked it is working by adding shared mailbox in outlook as an additional mailbox..

But I am not able to configure the shared mailbox as a primary mailbox with the user account; it is not getting authenticated on outlook / mobile device both.
All I need to configure this mailbox as a primary mailbox with the user account that has the read access.
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LVL 10

Expert Comment

by:Tim Edwards
ID: 40634360
How are you trying to add the account?

Example:

If you are using an ipad our outlook you should just need to do the following:

For outlook do not use autodiscovery, log into the desktop with the reviewer account, manually create a mail profile, when it asks for the user, input the primary account it should then prompt you for the credentials which then you will use the reviewer account creds, once completed launch outlook and you should see it as the primary.

The same concept will be for the mobile device
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LVL 1

Author Comment

by:Manish Kumar
ID: 40634762
Hi Tim,

i did the same way you mentioned in your post. Actually it is not authencating the reviewer account.
I logged in with reviewer account to my desktop, open outlook and hit on manually configured the account and then enter the details for shared mailbox and when it pops-up i entered the reviewer's account credential but it is not accepting.
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LVL 1

Author Comment

by:Manish Kumar
ID: 40634766
Do i need to do some more setting at AD level., I am using outlook 2007 at client's end
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