Solved

Determine when phone is logged-in

Posted on 2015-02-23
4
108 Views
Last Modified: 2015-03-04
Our phones are Anatel Model #9608.  They are connected to our network with one Cat5 cable and connected directly to the back of the computer with another one.  We are restricted from installing software, but I would still like to know when my users are logged-in on their phones.  Is there any way to do this without installing anything?

If I could do this, I might be able to display a message to the end user lettting them know whether they were logged-in, or not.
0
Comment
Question by:frugalmule
  • 2
4 Comments
 
LVL 15

Assisted Solution

by:Phonebuff
Phonebuff earned 167 total points
ID: 40628062
What software is the "computer" running -- If it's the proprietary Avaya IPBX then you need to contact your Avaya supplier / dealer.

==================================
0
 
LVL 19

Assisted Solution

by:marsilies
marsilies earned 333 total points
ID: 40628225
If it's Avaya, then there's a web manager for it that doesn't require any software to be installed:
https://downloads.avaya.com/css/P8/documents/100150435

You're going to need an account to log into it though.
0
 

Author Comment

by:frugalmule
ID: 40628357
Marsilies, thank you.  The document you presented suggests the following format for locating the web console.  In the 'Network Information' menu on an individual phone, I found an IP address for 'phone' and one for 'call server'.  Replacing the following recommended format with either, and using the port number or not, I get the message the Internet explorer cannot display the web page.

http://xx.xx.xxx.xxx:8443/webmanagement/WebManagement.html
0
 
LVL 19

Accepted Solution

by:
marsilies earned 333 total points
ID: 40629002
The documentation says it works with "only" IE 8. Is that the version you have? You may be able to get it to display in a later version of IE if you turn on compatibility mode.

Also, take a screencap of the error message and post it here. You can use the snipping tool built into Windows 7.
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
Internet Business Fax to Email Made Easy - With  eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, f…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now