Solved

Devices and printers wont load and flash files in print spooler

Posted on 2015-02-24
3
167 Views
Last Modified: 2015-03-24
Okey so i have the following problem:
Im running server 2008, on this server i have a printer installed thats shared over the network; but lately i have been having this odd issue where users cant print. When i log onto the server and go to C:\Windows\System32\spool\PRINTERS is see shockwave flash files are clogging up the print spooler (no idea where it comes from or how it got there) so i run services.msc and stop the print spooler service then delete the flash files in the spool folder and then start the print spooler service again. but then the printer shows offline on all the workstations and when i try to open "devices and printers" in control panel on the server it just loads forever and the printers dont show up. To fix this i have to reboot the server every time. Its happening every day now so i was hoping someone ran across this and could advise on how to fix this.
0
Comment
Question by:BIT247
3 Comments
 
LVL 4

Accepted Solution

by:
Niabingi earned 500 total points
Comment Utility
hello those shockware files are part of the print job /process, there should be a .SPL file for each shockwave file that you see, what are you deleting these files? these are your actual print jobs that your users are sending.
if you are delete just the .swf files the SPL files wont print and I suspect are hanging and as a result sets the printer offline.
0
 
LVL 38

Expert Comment

by:Herman D'Hondt
Comment Utility
I've requested that this question be closed as follows:

Accepted answer: 500 points for Niabingi's comment #a40637477

for the following reason:

This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

I have found that much of my time doing support ends up being a constant repetition of the same steps to different people.  Early on I stated using web pages with Frequently Asked Questions (FAQs) to alleviate most of the burden.  Sometimes this jus…
You might have come across a situation when you have Exchange 2013 server in two different sites (Production and DR). After adding the Database copy in ECP console it displays Database copy status unknown for the DR exchange server. Issue is strange…
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
The goal of the tutorial is to teach the user how to how to load their YouTube profile onto Flash Media Live Encoder.

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now