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WFBS 9.0 Issues

This has been going on for quite some time on several customer's networks. On several of the workstations the tmlisten and ntrtscan services do not start when the computer boots or stop somewhere along the way. What good does it do to have virus software when the services either don't start or for some reason stop?

btan

in fact i see this in same context (with 2 more processes) stopped running. it is like "killing" Trend Micro Officescan w/o password but these can restart (if working expectedly), however, you likely able to change their executable file ext (c:\program files\trend micro\OfficeScan Client) to others e.g *.exe2...this kind of trying to remove TM. Meaning no protective service in next reboot cycle likely unless there is watchdog from TM to revert to clean slate always and minimally load into memory for the first time and stay there persistently - unless it is unload from memory like the instance below...probably the indepth effectiveness of the protection has to be clarified by their support.

taskkill /F /IM TmListen.exe
taskkill /F /IM NTRtScan.exe
taskkill /F /IM TmProxy.exe
taskkill /F /IM TmPfw.exe

This is an example using net stop for uninstalling.
http://www.chadfixit.com/scripting/automate-a-selent-trend-micro-officescan-uninstall-batch-file/

LockDown32

ASKER

Your response was a bit hard to understand Btan. I am looking for reasons that the tmlistem and/or the ntrtscan fail to start. I know how to stop and start services. I am trying to find out why they stop.

ASKER CERTIFIED SOLUTION

btan

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