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message when opening an Adobe Photoshop - Open File Security Warning

Posted on 2015-02-24
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Medium Priority
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Last Modified: 2015-03-03
Hi experts,

Have a user that when double-clicking on Adobe Photoshop from desktop it comes up with a message that says " Open - File Security Warning. We can't verify who created this file. Are you sure you want to open this file?"

There are 2 options. Open & Cancel, if I click on Open the programs opens with no issues.

How can I get rid of this message???

Thank You.
From-Adobe-Acrobat.PNG
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Question by:jbm24
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7 Comments
 
LVL 25

Expert Comment

by:NVIT
ID: 40629154
Did this user make the shortcut? If not, have the user make a new one, replacing the existing one.
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Author Comment

by:jbm24
ID: 40631002
This is a shortcut when the programs gets installed, i have also deleted that shortcut and made a new shortcut, the same thing happens.............???

I'm not sure if this has to do with folder redirection with Desktop, my documents and favorites.
0
 
LVL 25

Expert Comment

by:NVIT
ID: 40631192
Is this a link to a program?

Is the program installed on the user's pc? If so, make a new shortcut where the program is on C:, e.g. c:\program files, instead of from the UNC path. i.e. \\wbnyfs02

Does it happen with a different logon?
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Author Comment

by:jbm24
ID: 40631530
no, it's a regular programs, not a link program (Adobe Cloud Program)

Yes, it is installed on the users PC....so if I go to c:\programs files\Adobe Clound and make a shortcut from here and paste to the user's desktop...???
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LVL 25

Accepted Solution

by:
NVIT earned 1500 total points
ID: 40631539
Yes. Make the shortcut.
0
 

Author Closing Comment

by:jbm24
ID: 40643674
Thank You!
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LVL 25

Expert Comment

by:NVIT
ID: 40643676
Thanks for the update, jbm242. I'm happy it worked for you...
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