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Why Windows 8.1 audio not working

Posted on 2015-02-24
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Last Modified: 2015-02-26
I have a audio driver that works - sort of.  It has been working fine in the past, but for reasons unknown, at present, when I  use the driver it works, but then after a few minutes it stops working.

That is, I enable it in the Playback tab of Windows Sounds and test it.  It tests fine.  I move to a web site and play something that requires sound and it plays fine.  I move somewhere that requires sound, and then it just quits working.  Bottom line:  I use it for a couple of minutes and then it stops working.  Go figure!   It is a driver for an older device (Panasonic Musical Instrument), but the driver has always worked well in the past.

Anyone have any idea why this might be happening.
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Question by:WoodrowA
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nobus earned 2000 total points
ID: 40630070
check the power setting for the device -it may be turning off to save power
look in control panel - power options
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Author Comment

by:WoodrowA
ID: 40631019
Thank you

I'm checking into it. I have meetings today, but will let you know.

Best Regards

Woody
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Author Comment

by:WoodrowA
ID: 40633796
@Nobus

Thank you for your input and help.  I did two things, one of which has apparently solved the problem. Not sure which.  As you suggested,

I went into Advanced Power Settings and in USB settings, USB Selective Suspend Setting, I changed the setting from Enabled to Disabled.  The audio Device is external and plugs into a USB port.

The second thing I did was to change the Multimedia Settings.  That is, I selected Mulfimedia Settings, When Sharing media and changed it from "Allow computer to sleep" to "Prevent Idling to sleep."

As I said, since doing the above the problem has not manifested itself.  Apparently my setting somehow got changed, I'm not sure how.
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LVL 93

Expert Comment

by:nobus
ID: 40634869
you can always set 1 of these back as it was for checking if the problem arises
i would try the sleep setting first
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