Solved

Sync folder

Posted on 2015-02-24
5
72 Views
Last Modified: 2015-03-03
Hi Experts,

one of the clients have a sync folder implemented and over a few weeks when users logged on to their pc's an error comes up on start that says: Windows cannot access \\servername\\UserData\username\Desktop. Check the spelling of the name. Otherwise, there might be a problem with your network. To try to identify and resolve network problems, click Diagnose.
0
Comment
Question by:jbm24
  • 2
  • 2
5 Comments
 
LVL 30

Expert Comment

by:mtz1of4
ID: 40630280
Have you tried turning it off and then on again?
Is the network up and running properly? What make you think the sync is the issue? How is the sync set up? Did the server get restarted or disconnected or powered down? What version of server? What antivirus? What firewall?
0
 
LVL 24

Expert Comment

by:lionelmm
ID: 40630417
If it was working before and now is not then it is probably a desktop permissions issue (Windows cannot access). Since the synch involves more than just the desktop (I assume) and if all that is generating that error is the desktop I would make sure that permissions on that folder in C:\Users\Username\Desktop allows for synching.
0
 

Author Comment

by:jbm24
ID: 40631558
Turning it off and on from the sycn console?
From what I see the network is running properly...the sync issue is my guessing, but it does happend for a few users...the sycn is setup for Mydocuments, My favorites and desktop...the server hasn't been disconnected or power down...using server 2008 R2...using Webroot for antivirus...cisco.

FYI: i am able to ping and access the folder where the folder for that user is located (the redirect folder)

The message path is  the same location where the redirect folder is located for that particular user.
0
 

Author Comment

by:jbm24
ID: 40631564
lionelmm: how do I make sure that the permission on the sync folder is properly set and configure?
0
 
LVL 24

Accepted Solution

by:
lionelmm earned 500 total points
ID: 40631755
The permission you need to check is \\servername\\UserData\username\Desktop --it is saying that "Windows cannot access" that folder, so go to this server and right click and check the permission for that folder.
0

Featured Post

Why spend so long doing email signature updates?

Do you spend loads of your time carrying out email signature updates? Not very interesting are they? Don’t let signature updates get you down. Let Exclaimer Cloud - Signatures for Office 365 make managing email signatures a breeze.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

If you need to start windows update installation remotely or as a scheduled task you will find this very helpful.
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now