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Search functionality in Outlook 2013 Desktop

We recently upgraded from Office 2010 Pro to Office 2013 Pro. One of my users mentioned an issue he discovered. When searching in outlook, the results only show if the phrase he is looking for is the beginning of a word, beginning of the email address or beginning of the domain, but not the middle. He is 100% sure that in his Outlook 2010 it would show the middle of the word as well.

For example if he is searching for the phrase "prat", the results will not show "operation" or

Any ideas if this is a feature in 2013 that was removed or some setting that I need to turn on.

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I will have to assume this is correct as I have no way to test otherwise
That you have no way to test my statement doesn't warrant a "B" grade. There is no way I could have answered better, and hence it is an "A".
Sorry. Didn't think the grade was that big of a deal. I can change it if the site allows me to.