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Henry Starcher
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Adobe Acrobat Standard 11 print first page of multipage document then pages of random letter

Problem: When attempting to print a multi-page PDF the first page prints correctly and then the printer begins to print random characters on the following pages. Whether you are using Acrobat or Reader, you get the same issue. However printing from Word or even a web page everything prints normally. When connected to this user remotely using LogMeIn and redirecting to my printer the PDF prints with no problem.
Environment and Equipment involved:
Home Office environment of traveling sales rep
i5 64bit Windows 7 Pro laptop
HP Officejet Pro 8600 - Printer is connected to home network wireless (DHCP)
Actions taken so far:
Un-installed printer
Downloaded 64bit driver from HP
Re-installed printer
Same issues exsist
NOTE: This client I'm working with is 1,000 miles from my location
Adobe AcrobatPrinters and Scanners

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Henry Starcher

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
hdhondt

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Henry Starcher

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Sorry to take so long in getting back. Plugging in a USB cable and selecting "print as Image" worked as a fix on a temp basis. I'm now trying to figure out why it has work for the last 4 months, then start misbehaving out of the blue. I'm not a fan of wireless printing since there always seems to be issues. I really appreciate your input!! Thanks
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