We help IT Professionals succeed at work.
Get Started

Adobe Acrobat Standard 11 print first page of multipage document then pages of random letter

623 Views
Last Modified: 2015-03-01
Problem: When attempting to print a multi-page PDF the first page prints correctly and then the printer begins to print random characters on the following pages. Whether you are using Acrobat or Reader, you get the same issue. However printing from Word or even a web page everything prints normally. When connected to this user remotely using LogMeIn and redirecting to my printer the PDF prints with no problem.
Environment and Equipment involved:
Home Office environment of traveling sales rep
i5 64bit Windows 7 Pro laptop
HP Officejet Pro 8600 - Printer is connected to home network wireless (DHCP)
Actions taken so far:
Un-installed printer
Downloaded 64bit driver from HP
Re-installed printer
Same issues exsist
NOTE: This client I'm working with is 1,000 miles from my location
Comment
Watch Question
CERTIFIED EXPERT
Commented:
This problem has been solved!
Unlock 1 Answer and 2 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE