Server2012 R2 Remote App Login Issues

We have a server farm with two terminal servers hosting remote apps.  Our users periodically have issues where they are prompted to log in anywhere from 2-5 times before they successfully get into the remote app.  Any assistance would be appreciated.

Steve Johnson
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Cliff GaliherCommented:
If you tried to set up a "farm" using traditional 2008 era techniques, this will occur. 2012 is different on several fundamental levels. You need to make a collection, and then *always* go through the connection broker (RDWeb and remoteapp feeds makes this nearly trivial) to avoid any problems. If you are manually specifying settings via RDC and trying to connect to a farm via round-robin DNS or other load balancing techniques, you'll hit unnecessary redirects and cause additional authentication prompts.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
ecmsiAuthor Commented:
Our setup is a you specified, with round-robin DNS.  Do you have advice on how this should be set-up or can you provide me a link?
Cliff GaliherCommented:
No need or reason for round-robin DNS anymore. Connect to the RDCB, always. It'll manage balancing to the servers in the collection.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Remote Access

From novice to tech pro — start learning today.