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Is there a way to get around the itunes password when trying to wipe an iPhone 5s?

jonymac
jonymac asked
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Last Modified: 2016-05-09
I work on a helpdesk and have to reissue iPhones from time to time.  If something happens and we do not get the iTunes user password it makes it impossible to reuse the phone.  Is there a way around this?  I know we can't be the only ones out here with this problem.
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Joe RudSystems Administrator
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This problem has been solved!
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