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Windows 7 - Windows & Fax -The incoming call cannot be answered as a fax call (Windows 7 with USR5637 modem

realtimer asked
Last Modified: 2015-03-07

I have a Windows 7 Professional running Windows Scan & Fax.  Machine has a US Robotics modem (USR5637) connected.  Installed drivers that came with the modem.  

When trying to receive faxes, the S&F lists that it has answered the call as a fax.  However, after some time the call fails and I just receive a message "The incoming call cannot be answered as a fax call.

Any thoughts would be greatly appreciated.

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