We help IT Professionals succeed at work.
Get Started

Outlook 2010 Constantly asking for Password

175 Views
Last Modified: 2015-03-24
Hi,

Wonder if anyone has come across this before, since last week I have users who have Outlook 2010 installed reporting that they are constantly being asked for a user name or password when in outlook, sometimes they get asked when they try to send an email some other times they get asked to receive an email other times it's just random.

Also when I setup a new account the auto setup doesn't work any more IE when I create a new profile it keeps asking for the persons user name or password, the only way to get around this is to backup and choose manual exchange setup and enter the name of the exchange server there and it will work without problem, now this can't be failing to authenticate against AD as the account never gets locked out and it should do after 5 failed logon attempts.

Now this site has an exchange 2003 and doesn't seem to have an Auto Discover SRV record in there DNS, but this was working fine about a week ago.

Any thoughts on this?

Thanks
Comment
Watch Question
Commented:
This problem has been solved!
Unlock 1 Answer and 5 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE