Backupexec 14 thinks Server 2008 is a Vista machine

Backupexec 14 thinks Windows Server 2008 is a Windows Vista machine and will not install. Anyone know of a workaround?
CBurch22Asked:
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Hypercat (Deb)Commented:
What SP level is your 2008 server?  Symantec's OS compatibility list shows that you need SP2 to meet the compatibilty requirements for BE2014.  See page 8:

http://www.symantec.com/business/support/library/BUSINESS/xCL/TECH217478/be_2014_scl.pdf
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FarWestCommented:
try go to setup file properties and change the comparability mode
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CBurch22Author Commented:
Yes, the server is on SP2 with the latest updates. I'm wondering if one of the latest updates caused the issue. When I go into the registry and look at the version is says it's a Server 2008.
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Hypercat (Deb)Commented:
In HKLM/Software/Microsoft/Windows NT/Current Version, you should see the ProductName as Windows Server (R) 2008 Standard, and you should see a CSDVersion value with Service Pack 2 showing.  Do you see that in your registry?
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CBurch22Author Commented:
Current Version is 6.0.. Product name is Windows 2008. CSDVersion is Service Pack 2.  After researching, I found Vista's current version is 6.0 as well.
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CBurch22Author Commented:
Compatibility mode does not allow me to select Server 2008.. Just 2003 and below..  which is not supported by BackupExec 2014.
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FarWestCommented:
that means your system is not recognized as having SP2 and it is not BackupExec Problem
I have windows server  2008 SP2 and give me the option of SP1!!!st.jpg
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FarWestCommented:
sorry mine is  sp1, I just discovered :)
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Hypercat (Deb)Commented:
Where in the installation process does it stall out? What is the exact error message that you're getting at that point?
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CBurch22Author Commented:
It fails on the environmental check.  The error, "On computers that run Windows Vista, you can only install the Remote Agent or the Remote Administration Console."
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Hypercat (Deb)Commented:
Try:

1.  Restart the server and try again.
2.  Download a new copy of the installation files from the Symantec website and try again.  You can use the trial download site (it's the same as the File Connect download version, all you have to do is enter your license codes once it's installed):

www4.symantec.com/Vrt/offer?a_id=93355
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Windows Server 2008

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