I am receiving a Citrix Has Stopped Working error on a Windows 8.1 deployment.

The SelfService.exe is crashing with a BEX error. We have 2 identical deployments, one of them works, one doesn't.
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Sekar ChinnakannuStaff EngineerCommented:
Try to remove the receiver completely using this tool install the latest version of receiver and check.
Tool http://support.citrix.com/article/CTX137494
Tony JohncockLead Technical ArchitectCommented:
What Sekar said. Also compare if the one not working has different MS updates.
MarkBMoserAuthor Commented:
The solution was Intel HD Graphics updates. We ran a system detect and each machine had a different level of drivers on it. Windows Updates were irrelevant. Problem solved.

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