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Avatar of Peter Chan
Peter ChanFlag for Hong Kong

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Problem to join

Hi,
Within client machine, I am able to ping the domain's IP like

C:\Users\peter>ping 192.255.10.21

Pinging 192.255.10.21 with 32 bytes of data:
Reply from 192.255.10.21: bytes=32 time=4ms TTL=126
Reply from 192.255.10.21: bytes=32 time=1ms TTL=126
Reply from 192.255.10.21: bytes=32 time<1ms TTL=126
Reply from 192.255.10.21: bytes=32 time=1ms TTL=126

Ping statistics for 192.255.10.21:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 4ms, Average = 1ms

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and I also have put this
https://dl.dropboxusercontent.com/u/40211031/t995.png

to IPv4 of the client, but when joining to the domain, I get this
https://dl.dropboxusercontent.com/u/40211031/t996.png

why?
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Will Szymkowski
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Avatar of dlb6597
dlb6597

what results do you get if you ping the domain name?
Avatar of Peter Chan

ASKER

Here is what I get
C:\Users\peter>ping tst220750a.com
Ping request could not find host tst220750a.com. Please check the name and try again.

C:\Users\peter>ping 192.255.10.21

Pinging 192.255.10.21 with 32 bytes of data:
Reply from 192.255.10.21: bytes=32 time=1ms TTL=126
Reply from 192.255.10.21: bytes=32 time=2ms TTL=126
Reply from 192.255.10.21: bytes=32 time=1ms TTL=126
Reply from 192.255.10.21: bytes=32 time=1ms TTL=126

Ping statistics for 192.255.10.21:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 1ms, Maximum = 2ms, Average = 1ms

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your domain name isn't registered correctly in DNS or that is not the correct domain name or DNS is not functioning correctly...

can you ping the hostname of your domain controller?
what does the command "nslookup -type=srv _ldap._tcp.tst220750a.com" return?
what does the command "nslookup yourdchost_name" return
Is 192.255.10.21 a domain controller on the tst220750a.com domain?  If so, is it running the DNS service?
Thanks all.
Here is what I get

C:\Users\peter>nslookup -type=srv _ldap._tcp.tst220750a.com
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  192.255.10.21

DNS request timed out.
    timeout was 2 seconds.
_ldap._tcp.tst220750a.com       SRV service location:
          priority       = 0
          weight         = 100
          port           = 389
          svr hostname   = cshhkb02.tst220750a.com
cshhkb02.tst220750a.com internet address = 192.255.10.21
cshhkb02.tst220750a.com AAAA IPv6 address = 2002:c0ff:a15::c0ff:a15

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How can I know which is DC host name?
I've requested that this question be deleted for the following reason:

The question has either no comments or not enough useful information to be called an "answer".
This users issue is clearly related to DNS. I have stated that in my first post that DNS needs to be corrected before the machine can be added to the domain.

Will.