<div>
<div class="content wysiwyg-content">
Hi,<br />
<br />
We have a client who creates appointments on shared calendars using Outlook 2013, but approx 2 seconds pass and they vanish.<br />
<br />
I have made sure her user account has delegated permissions and other permissions for the calendars, I have also tried running a quick repair and online repair of Outlook, and also recreated her mail profile with no success. &nbsp;If you log into OWA using her credentials and create appointments through that, it will work and they stay there.<br />
<br />
this leads me to believe the problem lies within Outlook 2013 and maybe not her exchange account. &nbsp;<br />
<br />
Any advise would be appreciated, thanks
</div>
</div>


Hi,

We have a client who creates appointments on shared calendars using Outlook 2013, but approx 2 seconds pass and they vanish.

I have made sure her user account has delegated permissions and other permissions for the calendars, I have also tried running a quick repair and online repair of Outlook, and also recreated her mail profile with no success.  If you log into OWA using her credentials and create appointments through that, it will work and they stay there.

this leads me to believe the problem lies within Outlook 2013 and maybe not her exchange account.  

Any advise would be appreciated, thanks

Outlook appointments disappear after a couple of seconds of being made

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

An email client, email reader or more formally mail user agent (MUA) is a computer program in the category of groupware environments used to access and manage a user's email. A web application that provides message management, composition, and reception functions may internally act as an email client; as a whole, it is commonly referred to as webmail. Likewise, email client may be referred to a piece of computer hardware or software whose primary or most visible role is to work as an email client. Email clients can also have other systems, like calendars, notes and contact managers.