forcing links in published apps to be redirected to users local browser in Citrix Xenapp 76

When an e-mail is opened from a published app using xenaapp 76, the web browser and internet connection for the VDA (application server) are used. These stresses bandwidth at all points. We want a link to be redirected to open using the clients local PC's web browser and local internet connection.

With Citrix tech supports help we managed to set policies and registry entries to make this work in apps like MS word or note pad. Links in MS outlook however do not open using client resources, they still use the VDA connections.

We cannot figure out why outlook does not use the same configurations as the other office apps and non Microsoft applications.

I am hoping someone has run across this and can offer some help for a resolution.
Thank you
Wayne
wlasnerDirector, ITAsked:
Who is Participating?
 
Dirk KotteSECommented:
outlook should work like the other applications (as you mentioned already)

the only option i know is to bind the redirection policy not to the correct server or app.
i would try to remove all filters from the policy containing the redirection settings.
0
 
wlasnerDirector, ITAuthor Commented:
not applicable, Citrix has since come back to say this cannot be done.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.