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Outlook 2010 says "Contacting: http://click.silkyharinow9.co.uk/mivfyc/vvhada80k..." on startup

Zion Phil
Zion Phil asked
on
Get the following screen on startup of Outlook 2010

Outlook Startup Screen
This causes a long delay in the actual startup of Outlook 2010, so long that I CANCEL this startup, because the the suspicious URL it's trying to connect to.

I CAN startup Outlook  in Outlook SAFE MODE. In Outlook SAFE MODE (Not OS SAFE MODE), I see nothing strange in the COM-ADD INS.

Anyone seen this?
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You can be fairly certain this is a virus that has hijacked your email.

Close Outlook, do a full scan with your anti virus and then scan with Malwarebytes.

Start there and please let us know.
Managed IT Services, Cyber Security, Backup
Commented:
Go into Control Panel, Users, Email (32), go into profiles and delete profiles, likely you'll see just one named "Outlook".

Go to C:\Users\username\AppData (note: AppData is a hidden folder, if not present type "AppData" in explorer or allow hidden files) \Local\Microsoft\Outlook. Delete the .ost file (may have to turn off hidden file / folders). Careful DO NOT delete any .pst files.

Go to C:\Users\username\AppData\Local\Temp delete everything inside this folder.

Restart your computer open Outlook let us know what happens.
Zion PhilPresident

Author

Commented:
WORKS2011,

Did what you said while running Malwarebytes and that fixed the issue. Still running Malwarebytes. Will report back on scan tomorrow.
Zion PhilPresident

Author

Commented:
There were minor things found in Malware BYTES