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Outlook 2010 says "Contacting: http://click.silkyharinow9.co.uk/mivfyc/vvhada80k..." on startup

Zion Phil
Zion Phil asked
Get the following screen on startup of Outlook 2010

Outlook Startup Screen
This causes a long delay in the actual startup of Outlook 2010, so long that I CANCEL this startup, because the the suspicious URL it's trying to connect to.

I CAN startup Outlook  in Outlook SAFE MODE. In Outlook SAFE MODE (Not OS SAFE MODE), I see nothing strange in the COM-ADD INS.

Anyone seen this?
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

You can be fairly certain this is a virus that has hijacked your email.

Close Outlook, do a full scan with your anti virus and then scan with Malwarebytes.

Start there and please let us know.
Managed IT Services, Cyber Security, Backup
Go into Control Panel, Users, Email (32), go into profiles and delete profiles, likely you'll see just one named "Outlook".

Go to C:\Users\username\AppData (note: AppData is a hidden folder, if not present type "AppData" in explorer or allow hidden files) \Local\Microsoft\Outlook. Delete the .ost file (may have to turn off hidden file / folders). Careful DO NOT delete any .pst files.

Go to C:\Users\username\AppData\Local\Temp delete everything inside this folder.

Restart your computer open Outlook let us know what happens.
Zion PhilPresident



Did what you said while running Malwarebytes and that fixed the issue. Still running Malwarebytes. Will report back on scan tomorrow.
Zion PhilPresident


There were minor things found in Malware BYTES