How to resolve Karnelbasedll error?

Nagesh A S
Nagesh A S used Ask the Experts™
on
Unable to launch Lync 2013 Kernelbasedll error apeared in event, Please find the detailed event below

Faulting application name: lync.exe, version: 15.0.4420.1017, time stamp: 0x50673ff3
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54505737
Exception code: 0xe06d7363
Fault offset: 0x0000000000008b9c
Faulting process id: 0x13dc
Faulting application start time: 0x01d054e6e48e7c6c
Faulting application path: C:\Program Files\Microsoft Office\Office15\lync.exe
Faulting module path: C:\windows\system32\KERNELBASE.dll
Report Id: 2319705f-c0da-11e4-82c1-0050b6468a81
Faulting package full name:
Faulting package-relative application ID:
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Mai Ali (MVP)Senior Infrastructure Consultant

Commented:
Try to uninstall Bluetooth driver and check again.
Also you can check below link
https://expertslab.wordpress.com/2014/04/17/lync-2013-client-crashes-on-starting-up/
SCCM Administrator
Commented:
I restarted computer and it solved
Nagesh A SSCCM Administrator

Author

Commented:
Restarted the computer

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